Senior Cloud TAM - Enterprise Support & Strategy

Amazon

Dubai

On-site

AED 300,000 - 420,000

Full time

4 days ago
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Job summary

Amazon Web Services is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for Enterprise Support clients in the UAE. You will help shape and execute strategies to drive adoption of AWS services across compute, storage, databases, analytics, AI/ML, and more.

You will build trusted relationships with customers, manage incidents, discuss trade-offs with senior leaders, and collaborate with AWS specialists to deliver value while

Qualifications

  • 5 years of technical engineering experience.
  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.
  • AWS certification such as AWS Solutions Architect or a similar cloud certification.
  • Bachelor's degree in a related field.

Responsibilities

  • Build solutions, provide technical guidance and advocate for the customer.
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers to understand business needs and challenges.
  • Drive technical discussions regarding incidents, trade-offs and risk management.

Skills

Technical leadership
Cloud expertise
Customer-facing

Education

Bachelor's degree

Tools

AWS services
Cloud certifications

Job description

Amazon Web Services is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and voice of the customer for Enterprise Support clients in the UAE. You will help shape and execute strategies to drive adoption of AWS services across compute, storage, databases, analytics, AI/ML, and more.

You will build trusted relationships with customers, manage incidents, discuss trade-offs with senior leaders, and collaborate with AWS specialists to deliver value while

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