Cloud Solutions Architect & Customer Success Lead

Amazon Web Services EMEA Dubai FZ Branch; Dubai; On-site; AED 480,000 - 700,000; Full time

Job summary

Amazon Web Services is seeking a Technical Account Manager in the UAE to advise Enterprise Support customers on cloud architectures and adoption strategies. You will help plan, implement, and optimize solutions while maintaining operational health and cost efficiency.

You will engage with executives and technical teams, lead workshops, and collaborate with AWS squads to deliver value, supporting customers through migrations and ongoing optimization.

Qualifications

• Experience with operational parameters and troubleshooting for cloud environments.
• Bachelor's degree in a related field is required.
• Experience in technical leadership or customer-facing roles is preferred.
• Proficiency in Arabic is advantageous.

Responsibilities

• Advise Enterprise Support customers on architecture and adoption of AWS services.
• Provide guidance on incident management, operational health, and cost control.
• Develop strategic plans with customers to meet business goals.
• Collaborate with Solutions Architects and Sales to drive value.

Skills

Troubleshooting

DevOps

Distributed systems

Cloud services

Education

Bachelor's degree

Tools

AWS services

Job description

Amazon Web Services is seeking a Technical Account Manager in the UAE to advise Enterprise Support customers on cloud architectures and adoption strategies. You will help plan, implement, and optimize solutions while maintaining operational health and cost efficiency.

You will engage with executives and technical teams, lead workshops, and collaborate with AWS squads to deliver value, supporting customers through migrations and ongoing optimization.