Senior Client Services Specialist - WealthTech & Onboarding

Allfunds; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Allfunds Dubai seeks a Client Senior Service Specialist to manage ongoing service delivery for institutional clients. You will own post-onboarding relationships, oversee asset migrations, and coordinate across IT, fund operations and compliance to resolve issues.

You will drive KPI reporting, support UAT testing, and ensure compliance through KYC/AML processes while maintaining high client satisfaction.

Qualifications

• Experience with institutional clients in wealth management or asset services.
• Strong communication and relationship-building skills.
• Familiarity with onboarding, due diligence (KYC/AML) and data integrity.

Responsibilities

• Serve as the primary operational contact for institutional clients post-onboarding.
• Lead client onboarding, asset migration, and due diligence processes.
• Coordinate issue resolution with IT, fund ops, compliance and treasury.
• Deliver KPI dashboards and operational reports to clients and internal teams.

Skills

Relationship management

Client onboarding

Asset migration

Operational support

KYC/AML

Stakeholder coordination

Reporting & KPIs

UAT / testing

Job description

Allfunds Dubai seeks a Client Senior Service Specialist to manage ongoing service delivery for institutional clients. You will own post-onboarding relationships, oversee asset migrations, and coordinate across IT, fund operations and compliance to resolve issues.

You will drive KPI reporting, support UAT testing, and ensure compliance through KYC/AML processes while maintaining high client satisfaction.