Senior Corporate Banking Client Services Lead

National Bank of Fujairah; Fujairah City; Vor Ort; AED 180.000 - 320.000; Vollzeit

Zusammenfassung

National Bank of Fujairah is seeking a Senior Relationship Officer to manage a designated client portfolio, ensuring seamless onboarding, timely KYC renewals, and high-quality service. The role collaborates with Relationship Teams, Operations, Trade, Compliance, and Credit to optimize turnaround times and client satisfaction.

The role emphasizes governance, risk control, and cross-sell opportunities, with a focus on delivering consistent service across the corporate banking portfolio.

Qualifikationen

• Bachelor’s degree in Business, Finance, or related field.
• Minimum 5 years of experience in banking operations, trade finance back office, or client servicing within corporate or institutional banking.
• Strong understanding of corporate banking products and operational processes.

Aufgaben

• Client Experience & Service Excellence.
• Onboarding, KYC & Documentation Control.
• Portfolio Monitoring & Engagement.
• Cross-Sell Identification & Revenue Support.
• Internal Collaboration & Stakeholder Management.
• Governance, Compliance & Risk Control.

Kenntnisse

Client servicing

Corporate banking

Operational processes

English communication

Stakeholder management

Ausbildung

Bachelor's degree in Business/Finance

Tools

MS Office

Core banking systems

Jobbeschreibung

National Bank of Fujairah is seeking a Senior Relationship Officer to manage a designated client portfolio, ensuring seamless onboarding, timely KYC renewals, and high-quality service. The role collaborates with Relationship Teams, Operations, Trade, Compliance, and Credit to optimize turnaround times and client satisfaction.

The role emphasizes governance, risk control, and cross-sell opportunities, with a focus on delivering consistent service across the corporate banking portfolio.