Senior Butler – Villas: VIP Service + Shared Accommodation

Jumeirah; Dubai; On-site; AED 216,000 - 360,000; Full time

Benefits offered by this job

Company-provided shared accommodation

Discounts on F&B and hotel stays

Job summary

Jumeirah Zabeel Saray is seeking a Senior Butler – Villas to join our luxury hospitality team in Dubai. The role focuses on personalized service for villa guests, coordinating with departments, and ensuring flawless guest experiences.

The ideal candidate has 2–3 years in Butler or luxury guest services, strong Front Office knowledge, and excellent leadership and communication skills. Fluency in English is required; additional languages are an advantage.

Qualifications

• 2–3 years of experience in Butler, Front Office, or luxury guest service roles.

Responsibilities

• Welcome and assist guests with luggage, room orientation, inquiries, and special requests, ensuring personalized service.
• Anticipate guest needs and maintain strong knowledge of hotel facilities, services, dining options, and concierge arrangements.
• Handle guest registration, cashiering, food and beverage orders, and other administrative duties accurately.
• Prepare and maintain guest suites, Butler Pantries, and service areas according to hotel standards and guest preferences.
• Provide attentive service to VIP and repeat guests, resolve concerns promptly, and ensure a seamless and memorable guest experience.

Skills

Butler

Front Office

Luxury guest service

Leadership

Communication

Interpersonal skills

English fluency

Job description

Jumeirah Zabeel Saray is seeking a Senior Butler – Villas to join our luxury hospitality team in Dubai. The role focuses on personalized service for villa guests, coordinating with departments, and ensuring flawless guest experiences.

The ideal candidate has 2–3 years in Butler or luxury guest services, strong Front Office knowledge, and excellent leadership and communication skills. Fluency in English is required; additional languages are an advantage.