Senior Business Analyst - iLoyal Specialist (Dubai)

NR Consulting; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

NR Consulting is seeking a Senior Business Analyst in Dubai to lead requirements gathering, analysis, and artifact creation. You will work closely with vendors and IT to drive end-to-end testing, UAT, and RFx processes, leveraging Jira, Confluence, and other collaborative tools.

The ideal candidate has hands-on experience with loyalty platforms like iLoyal, strong SQL, and process mapping skills to define business scope and deliverables. A structured, Agile-friendly mindset is essential.

Qualifications

• Experience in requirements gathering and creating deliverables.
• Strong SQL query building and API testing (Postman/SoapUI).
• Experience with iLoyal loyalty platform is required.
• Familiarity with BI/DW concepts and data mapping.

Responsibilities

• Lead requirements elicitation and analysis with clear deliverables.
• Collaborate with vendors and IT to resolve issues.
• Support UAT and end-to-end testing cycles.
• Define scope for RFIs/RFPs and assist procurement.
• Map business processes and create use-case diagrams.

Skills

Requirement gathering

Analysis

SQL

API testing

UAT

End-to-end testing

Vendor management

RFI/RFP process

IT support liaison

Process mapping

Tools

Jira

Confluence

Miro

Visio

Azure DevOps

Postman

SoapUI

Job description

NR Consulting is seeking a Senior Business Analyst in Dubai to lead requirements gathering, analysis, and artifact creation. You will work closely with vendors and IT to drive end-to-end testing, UAT, and RFx processes, leveraging Jira, Confluence, and other collaborative tools.

The ideal candidate has hands-on experience with loyalty platforms like iLoyal, strong SQL, and process mapping skills to define business scope and deliverables. A structured, Agile-friendly mindset is essential.