Senior Banking Client Support & Insights Lead

Showcify, Inc.; Abu Dhabi; On-site; AED 250,000 - 390,000; Full time

Job summary

Showcify, Inc. in Abu Dhabi seeks a seasoned Corporate Banking Professional to drive customer insight, market research, and value proposition development.

You will prepare targeted presentations for senior stakeholders and lead onboarding for new Liabilities accounts, while expanding revenue through upsell and cross-sell across Trade and related products. The role includes ensuring compliant processes, managing client relationships, and coordinating with cross-functional teams to deliver

Qualifications

• Bachelor’s degree in Business Administration, Finance, Banking or related major field of study is preferred
• 5 years’ relevant experience in Corporate, Commercial or Business Banking with at least 3 years in similar roles of increasing responsibility in the support function

Responsibilities

• Customer Insight and Market Research: understand our portfolio and unmet needs to shape value proposition strategy and conduct market research.
• Presentation preparation and development: create written and verbal communications for key decision makers and demonstrate business impact.
• Deliver best in class services for CMB customers at the Business Banking desks and ensure client satisfaction.
• Follow-up on origination and execution of customer transactions; adhere to policies and procedures for controlled, consistent work.
• Customer Onboarding: ensure onboarding of New to Bank clients for Liabilities Accounts and deposits mobilization; upsell/cross-sell across bank products.
• Enable i-Banking platform migration and activation for existing and NTB clients to enhance experience and revenue; generate referrals to other channels.
• Adhere to Sales & Compliance processes; implement governance and controls to mitigate potential losses; ensure RCA across Business Banking domains.

Skills

Customer insight

Market research

Presentation skills

Client relationship management

Education

Bachelor’s degree in Business Administration/Finance/Banking

Job description

Showcify, Inc. in Abu Dhabi seeks a seasoned Corporate Banking Professional to drive customer insight, market research, and value proposition development.

You will prepare targeted presentations for senior stakeholders and lead onboarding for new Liabilities accounts, while expanding revenue through upsell and cross-sell across Trade and related products. The role includes ensuring compliant processes, managing client relationships, and coordinating with cross-functional teams to deliver