Senior Air Freight Operations Lead

DSV; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

DSV Global transport and logistics in the UAE seeks a Senior Team Lead to oversee outbound/export air shipments, ensuring compliance with team processes and guidelines.

You will coordinate with DSV offices, third parties and internal departments to secure smooth transport, documentation, and timely invoicing. You will build strong client relationships and drive continuous improvement across operations.

Join a global leader committed to inclusivity and growth.

Qualifications

• Bachelor Industry Diploma/Certification required.
• 5+ years in Air Freight Forwarding.
• Working knowledge of systems.

Responsibilities

• Oversee and supervise outbound/export air shipments operations.
• Coordinate with offices, third parties, and internal departments to ensure smooth transport and documentation.
• Negotiate with air carriers, handling agents, and government agencies to improve service quality.
• Ensure invoicing is completed within 24 hours of job completion.
• Maintain strong client relationships with timely updates on freight passage and deliveries.
• Foster teamwork and shared goals.
• Coordinate with overseas offices and route shipments per consignee instructions.
• Collaborate with Pricing for over-size shipments and RFQ submissions from sales.
• Record and report required information to head of department.
• Forward billing instructions to operations and monitor invoice dispatch.
• Handle customer queries and coordinate with cross-trade teams to meet requirements.
• Supervise processes between transportation service and supply chain providers.

Skills

Market knowledge

Communication skills

Logical and self-motivated

IT Skills

Interpersonal skills

Negotiation skills

Result oriented

Education

Bachelor Industry Diploma/Certification

Job description

DSV Global transport and logistics in the UAE seeks a Senior Team Lead to oversee outbound/export air shipments, ensuring compliance with team processes and guidelines.

You will coordinate with DSV offices, third parties and internal departments to secure smooth transport, documentation, and timely invoicing. You will build strong client relationships and drive continuous improvement across operations.

Join a global leader committed to inclusivity and growth.