Senior Account Manager - Fraud & Risk SaaS (Remote)

Speedrun Talent Network; Dubai; Remote; AED 300,000 - 520,000; Full time

Benefits offered by this job

Cash and equity

Remote-first

Flexible PTO

Health coverage (US/Canada)

401k match (US/Canada)

MacBook Pro delivered

Home office stipend

Meal stipend

Social stipend

Wellness stipend

Learning stipend

Job summary

Sardine is seeking an experienced Account Manager to lead a handful of customers, acting as their liaison and driving value across fraud, payments, and compliance products. You will collaborate with Sardine teams to meet risk and data needs, including analytics, integrations, and product enhancements.

You will build relationships, translate complex tech into actionable guidance, and proactively optimize customer ROI while working in a remote-first environment that emphasizes ownership and

Qualifications

• 7+ years of experience in Account Management, Customer Success, Risk Management, or Solutions Architecture within B2B SaaS, with API integration experience.
• Domain experience in fraud, payments, compliance, fintech, or AML/KYC.
• Strong presentation skills for virtual and in-person meetings with stakeholders.

Responsibilities

• Be the primary contact for customers and manage day-to-day and big-picture problems to maximize ROI.
• Build deep understanding of Sardine’s product, technology, and strategy and communicate it to clients.
• Translate complex product/tech problems into actionable solutions and manage the process internally and externally.
• Advise on best practices relating to fraud and compliance.
• Build, monitor, and communicate KPIs to clients.

Skills

Account Management

Customer Success

Risk Management

Solutions Architecture

API integration

BI tools

Presentation skills

Stakeholder management

Analytics

Relationship building

Tools

CRM systems

Job description

Sardine is seeking an experienced Account Manager to lead a handful of customers, acting as their liaison and driving value across fraud, payments, and compliance products. You will collaborate with Sardine teams to meet risk and data needs, including analytics, integrations, and product enhancements.

You will build relationships, translate complex tech into actionable guidance, and proactively optimize customer ROI while working in a remote-first environment that emphasizes ownership and