Senior Account Manager

Beyout; United Arab Emirates; On-site; AED 350,000 - 600,000; Full time

Job summary

Beyout in the United Arab Emirates seeks a senior operations and business development leader to manage day-to-day operations, drive profitability, and lead growth initiatives for the company.

The role oversees budgets, resource optimization, process improvements, and client relationships, using CRM and other systems to support strategic objectives, governance, and compliance across the business, ensuring sustainable performance.

Qualifications

• 10+ years of experience in the required technical/functional field.
• Minimum 5 years in a managerial role.
• Bachelor's degree in Business Administration, Supply Chain Management, Finance, or related field.

Responsibilities

• Lead and oversee day-to-day operations, ensuring alignment with business objectives and organizational requirements.
• Manage departmental and project budgets, financial planning, cost control, forecasting, and resource optimization to maximize profitability and ROI.
• Drive operational excellence through process improvement initiatives, quality assurance, performance monitoring, and customer satisfaction.
• Monitor operational performance, prepare management reports, analyze business data, and provide recommendations for continuous improvement.
• Ensure effective utilization of CRM and other business systems to support operational efficiency and account management.
• Develop and execute account growth strategies through client relationship management, cross-selling, and upselling initiatives.
• Lead business development activities by identifying market opportunities, conducting feasibility studies and market research, and developing growth strategies.
• Identify, pursue, negotiate, and secure new business opportunities, strategic partnerships, and commercial agreements.
• Oversee tendering, bidding, contract negotiations, pricing strategies, and proposal development while ensuring compliance with company policies and procedures.
• Review project estimates, commercial proposals, vendor quotations, and client requirements to support informed business decisions.
• Establish and maintain strong relationships with clients, government entities, suppliers, subcontractors, and strategic partners.
• Manage supplier sourcing, selection, negotiations, purchasing activities, and supplier performance to ensure quality, cost efficiency, and timely delivery.
• Foster collaboration across departments and maintain effective communication with stakeholders to achieve business objectives.
• Lead, coach, develop, and evaluate team performance through performance management, training, delegation, and continuous development initiatives.
• Escalate critical operational issues, recommend corrective actions, and support executive decision-making through timely reporting.
• Perform any other duties assigned by management

Education

Bachelor's degree in Business Administration

Job description

Select how often (in days) to receive an alert: Create Alert

Responsible for managing operations, business development, and increasing profitability for the company and leading efforts to establish and retain business growth opportunities and execute these opportunities. He/she is responsible for managing the company's day-to-day operations and support services activities.

In addition, the role maintains control of diverse business operations and ensures the functionality of the business to drive extensive and sustainable growth.

Knowledge, Skills & Abilities

• Strong time management abilities and negotiation skills.
• Excellent interpersonal skills.
• Effective problem identification, analysis, and solving skills.
• Excellent knowledge of conflict resolution techniques and strategies.
• Agility, collaboration, and proactive approach to business conduct.
• In-depth knowledge and sound understanding of compliance issues and their associated legal impact.
• Adept at budgeting and forecasting.
• Excellent Client Relationship Management.
• Strategic planning and market analysis capabilities.

Key Roles and Responsibilities

• Lead and oversee day-to-day operations, ensuring alignment with business objectives and organizational requirements.
• Manage departmental and project budgets, financial planning, cost control, forecasting, and resource optimization to maximize profitability and ROI.
• Drive operational excellence through process improvement initiatives, quality assurance, performance monitoring, and customer satisfaction.
• Monitor operational performance, prepare management reports, analyze business data, and provide recommendations for continuous improvement.
• Ensure effective utilization of CRM and other business systems to support operational efficiency and account management.
• Develop and execute account growth strategies through client relationship management, cross-selling, and upselling initiatives.
• Lead business development activities by identifying market opportunities, conducting feasibility studies and market research, and developing growth strategies.
• Identify, pursue, negotiate, and secure new business opportunities, strategic partnerships, and commercial agreements.
• Oversee tendering, bidding, contract negotiations, pricing strategies, and proposal development while ensuring compliance with company policies and procedures.
• Review project estimates, commercial proposals, vendor quotations, and client requirements to support informed business decisions.
• Establish and maintain strong relationships with clients, government entities, suppliers, subcontractors, and strategic partners.
• Manage supplier sourcing, selection, negotiations, purchasing activities, and supplier performance to ensure quality, cost efficiency, and timely delivery.
• Foster collaboration across departments and maintain effective communication with stakeholders to achieve business objectives.
• Lead, coach, develop, and evaluate team performance through performance management, training, delegation, and continuous development initiatives.
• Escalate critical operational issues, recommend corrective actions, and support executive decision-making through timely reporting.
• Perform any other duties assigned by management

Job Interaction/ Communication

Internal Communication

• KRH Support Services Sectors
• KRH CTIPs & CX Team
• KRH Finance Team
• KRH Contracts Team
• BIG HR Team
• BIG Marketing & CX Team

External Communication

• New and existing Customers/Clients
• New and existing Vendors/Suppliers
• Governmental Entities

Job Specification/ Requirements

• 10+ years of experience in the required technical/functional field.
• Minimum 5 years in a managerial role.
• Bachelor's degree in Business Administration, Supply Chain Management, Finance, or any related field.