Senior Account Manager

Collinson Group; United Arab Emirates; On-site; AED 420,000 - 580,000; Full time

Job summary

Collinson Group in the United Arab Emirates is seeking a Senior Account Manager - EEMEA to lead strategic relationships with a major financial services client, drive growth, and ensure alignment between client needs and Collinson offerings.

You will coordinate across product, marketing, operations and data teams to deliver high‑quality solutions, own account reviews, and expand revenue through cross‑sell and renewal opportunities.

Qualifications

• Experience in account or relationship management in EEMEA or international markets.
• Strong commercial acumen with understanding of competitive environments.
• Familiarity with travel industry and financial services products.
• Excellent relationship-building with a client-first mentality.
• Strategic mindset with ability to solve complex problems.
• Proactive attitude towards managing issues.
• Russian or Turkish language skills valued.

Responsibilities

• Execute the strategy and commercial growth for your client driving their success and ours.
• Be the go-to expert for operational and contractual aspects ensuring seamless delivery.
• Conduct regular account reviews with key stakeholders.
• Serve as the day-to-day contact for global projects aligning client expectations with our operational capabilities.
• Partner with Commercial and Marketing to identify opportunities and present solutions.
• Keep your finger on the pulse of the market relaying client needs and trends back to our product and technical teams.

Skills

Account management

Relationship management

Commercial acumen

Client stakeholder management

Strategic thinking

Market awareness

Russian language

Turkish language

Job description

b The Role b

As a Sn Account Manager - EEMEA you ll be at the heart of our business managing and nurturing relationships with one of our largest financial services clients This isn t just about maintaining a partnership it s about driving growth contributing towards strategic initiatives and becoming a trusted advisor who understands the client s needs inside and out You ll be the linchpin connecting our client with Collinson s internal teams Operations Finance Data Product and more ensuring that everything runs smoothly and that our client s strategic goals align with our offerings Your role is crucial in driving revenue market share and adoption of our products all while delivering high-quality solutions that exceed expectations

What You ll Do

• Execute the strategy and commercial growth for your client driving their success and ours
• Be the go-to expert for the operational and contractual aspects of our products ensuring seamless delivery and troubleshooting any issues that arise
• Conduct regular account reviews maintaining strong relationships with key stakeholders
• Act as the day to day point of contact for global projects aligning client expectations with our operational capabilities
• Partner with our Commercial and Marketing teams to identify opportunities frame problems and present compelling solutions
• Keep your finger on the pulse of the market relaying client needs and trends back to our product and technical teams

What You Bring

• Experience in product account or relationship management within EEMEA or international markets
• A strong commercial acumen with a deep understanding of competitive environments
• Familiarity with the travel industry and financial services products along with a keen awareness of technology and trends shaping these sectors
• Exceptional relationship-building skills and a client-first mentality ensuring high-quality work at all times
• A strategic mindset with the ability to solve complex problems and manage change effectively
• Strong commercial acumen collaborative approach and a proactive attitude towards managing issues
• Russian or Turkish language competency will be well valued

Why You Should Apply

This is more than just a job it s a chance to be part of something bigger At Collinson you ll have the opportunity to make a real impact work with industry leaders and grow your career in an environment that values innovation and collaboration If you re passionate about delivering exceptional customer experiences and want to be at the forefront of the travel and loyalty industry we want to hear from you

Collinson is an equal opportunity employer and welcomes differences in all their forms including colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work

Our company values are Act smarter Do the right thing One team and Be insight led These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients