Senior Account Manager

Collinson Middle East; Dubai; On-site; AED 300,000 - 540,000; Full time

Benefits offered by this job

Hybrid work

30 days annual leave

Medical & Life Insurance

Maternity leave

Paternity leave

Discretionary bonus

Priority Pass

Job summary

Collinson in Dubai is seeking a Senior Account Manager - EEMEA to manage and grow one of our largest financial services clients. You will be the linchpin between the client and Collinson's teams to ensure delivery and alignment with strategic goals.

The role demands strong account management experience across EEMEA or international markets, a sharp commercial instinct, and the ability to drive revenue, product adoption, and high-quality solutions.

Qualifications

• Experience in product account or relationship management within EEMEA or international markets.
• Strong commercial acumen with ability to drive growth and revenue.

Responsibilities

• Execute strategy and commercial growth for the client.
• Oversee operational and contractual aspects of products.
• Conduct regular account reviews with key stakeholders.
• Serve as day-to-day contact for global projects.
• Collaborate with Commercial and Marketing to identify opportunities and solutions.
• Monitor market trends and feed insights to product/tech teams.

Skills

Account management

Relationship management

Client leadership

Commercial acumen

Job description

Join Us as a Senior Account Manager - EEMEA at Collinson!

Location: Dubai
Department: Commercial
Reports To: Snr Account Director

Why Collinson

Imagine a world where travel is seamless luxurious and hassle-freewhere every journey is elevated into something special. At Collinson we dont just imagine it we make it a reality. As a global privately-owned company were pioneers in delivering exceptional travel experiences and innovative customer engagement solutions. With our flagship offering Priority Pass we give travelers access to a network of over 1500 lounges and travel experiences across 148 countries. We partner with industry giants like Visa Mastercard and British Airways to make every trip memorable.

Our mission goes beyond profit. We believe in doing good sharing success with our people and giving back to the communities we touch. With a diverse team of over 1800 colleagues across the globe were constantly innovating to stay ahead in the travel loyalty and insurance sectors.

The Role:

As a Sn Account Manager - EEMEA youll be at the heart of our business managing and nurturing relationships with one of our largest financial services clients. This isnt just about maintaining a partnership; its about driving growth contributing towards strategic initiatives and becoming a trusted advisor who understands the clients needs inside and out.

Youll be the linchpin connecting our client with Collinsons internal teamsOperations Finance Data Product and moreensuring that everything runs smoothly and that our clients strategic goals align with our offerings. Your role is crucial in driving revenue market share and adoption of our products all while delivering high-quality solutions that exceed expectations.

What You’ll Do:

• Execute the strategy and commercial growth for your client driving their success and ours.
• Be the go-to expert for the operational and contractual aspects of our products ensuring seamless delivery and troubleshooting any issues that arise.
• Conduct regular account reviews maintaining strong relationships with key stakeholders.
• Act as the day to day point of contact for global projects aligning client expectations with our operational capabilities.
• Partner with our Commercial and Marketing teams to identify opportunities frame problems and present compelling solutions.
• Keep your finger on the pulse of the market relaying client needs and trends back to our product and technical teams.

What You Bring:

• Experience in product account or relationship management within EEMEA or international markets.
• A strong commercial acumen with a deep understanding of competitive environments.
• Familiarity with the travel industry and financial services products along with a keen awareness of technology and trends shaping these sectors.
• Exceptional relationship-building skills and a client-first mentality ensuring high-quality work at all times.
• A strategic mindset with the ability to solve complex problems and manage change effectively.
• Strong commercial acumen collaborative approach and a proactive attitude towards managing issues.
• Russian or Turkish language competency will be well valued

Why You Should Apply:

This is more than just a jobits a chance to be part of something bigger. At Collinson youll have the opportunity to make a real impact work with industry leaders and grow your career in an environment that values innovation and collaboration. If youre passionate about delivering exceptional customer experiences and want to be at the forefront of the travel and loyalty industry we want to hear from you.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example - she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.

Reward & Benefits: Whats in it for me

You can look forward to a competitive salary and benefit plan including but not limited to:

• Hybrid work arrangement (work from home/office)
• 30 calendar days Annual Leave
• Medical & Life Insurance
• Maternity leave (90 days)
• Paternity leave (10 days)
• Discretionary Bonus
• Free Priority Pass Membership (unlimited airport lounge access)

About us: Our story

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years experience with 28 global locations servicing over 800 clients in 170 countries employing 1800 people.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 colleagues globally.

Equal Opportunities: Our commitment to inclusion

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

If you need any extra support throughout the interview process then please email us at

Required Experience:

Senior IC