Senior 3PL & Fulfillment Lead - Dubai

Amazon UAE; Dubai; On-site; AED 279,000 - 424,000; Full time

Job summary

Amazon UAE in Dubai seeks an experienced 3PL Manager - Fulfillment Logistics to oversee external fulfillment providers, manage performance, costs, and capacity, and drive continuous improvement across the regional network.

You will collaborate with Supply Chain, Transportation, Fulfillment, and Amazon Global Logistics, travel up to 40 percent, and lead KPI and SLA development to enhance service quality and delivery reliability.

Qualifications

• Experience managing external fulfillment providers and third-party logistics networks.
• Ability to develop and monitor KPIs and SLAs for performance.
• Strong cost/benefit analysis for logistics optimization.
• Willingness to travel up to 40% across local 3PL locations and facilities.

Responsibilities

• Oversee external fulfillment providers’ performance, cost, and capacity.
• Monitor 3PL partners against agreed standards, service levels, and requirements.
• Analyze customer experience and delivery performance trends to drive improvements.
• Develop and maintain KPIs and SLAs; translate data into actions for leadership.

Skills

3PL management

KPI development

Cost management

Capacity planning

Vendor management

Data analysis

Root cause analysis

Contract negotiations

Job description

Amazon UAE in Dubai seeks an experienced 3PL Manager - Fulfillment Logistics to oversee external fulfillment providers, manage performance, costs, and capacity, and drive continuous improvement across the regional network.

You will collaborate with Supply Chain, Transportation, Fulfillment, and Amazon Global Logistics, travel up to 40 percent, and lead KPI and SLA development to enhance service quality and delivery reliability.