Security Supervisor

Novotel & ibis Balikpapan; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Novotel & ibis Balikpapan is seeking a strong security leader to guide the Security Squad. You will supervise, guide and motivate the team, ensuring everyone knows their role and stays prepared to keep guests and colleagues safe.

You will monitor CCTV, control access, and respond quickly to incidents. You’ll conduct regular patrols, lead shift briefings, coordinate with departments and authorities, and maintain accurate security logs to help management improve safety.

Responsibilities

• Lead the Security Squad: supervise guide and motivate the security team making sure everyone knows their role and is ready to keep guests safe
• Be Mama's Eyes & Ears: keep a watchful eye across the hotel conduct regular patrols and spot potential risks before they become problems
• CCTV Commander: monitor CCTV, access control, alarms and other security systems to keep everything under control and respond quickly to anything suspicious
• Ready for Anything: respond calmly and confidently to incidents, emergencies, alarms and unexpected situations
• Keep the Gang in the Know: lead shift briefings and debriefings making sure the team is aligned informed and ready for the day ahead
• Protect Mama's House: conduct regular inspections and enforce access control to keep guests, colleagues, property and restricted areas safe and secure
• Incident Investigator: support and lead investigations into theft, damage, unauthorized access and other security incidents ensuring everything is properly documented and reported
• Emergency Expert: support emergency drills, fire evacuations, crisis management and response procedures so the team knows exactly what to do when it matters most
• Team Up Across Mama: work closely with all departments to support smooth daily operations, events and busy moments while keeping safety front and centre
• Connect with the Authorities: liaise professionally with authorities whenever required
• Keep the Tools Ready: make sure radios, CCTV, alarms and other security equipment are working, maintained and ready for action
• Own the Reports: maintain accurate security logs and prepare clear reports for management highlighting incidents, risks, trends and opportunities to improve

Job description

THE MISSION

Lead the Security Squad

Supervise guide and motivate the security team making sure everyone knows their role and is ready to keep Mama safe

Be Mama s Eyes amp Ears

Keep a watchful eye across the hotel conduct regular patrols and spot potential risks before they become problems

CCTV Commander

Monitor CCTV access control alarms and other security systems to keep everything under control and respond quickly to anything suspicious

Ready for Anything

Respond calmly and confidently to incidents emergencies alarms and unexpected situations because panic is never part of the uniform

Keep the Gang in the Know

Lead shift briefings and debriefings making sure the team is aligned informed and ready for the day ahead

Protect Mama s House

Conduct regular inspections and enforce access control to keep guests colleagues property and restricted areas safe and secure

Incident Investigator

Support and lead investigations into theft damage unauthorized access and other security incidents ensuring everything is properly documented and reported

Emergency Expert

Support emergency drills fire evacuations crisis management and response procedures so the team knows exactly what to do when it matters most

Team Up Across Mama

Work closely with all departments to support smooth daily operations events and busy moments while keeping safety front and centre

Connect with the Authorities

Liaise professionally with SIRA local law enforcement emergency services and other relevant authorities whenever required

Keep the Tools Ready

Make sure radios CCTV alarms access control flashlights and other security equipment are working maintained and ready for action

Own the Reports

Maintain accurate security logs and prepare clear reports for management highlighting incidents risks trends and opportunities to improve

MADE FOR YOU? ONLY IF

• You re a natural leader: You know how to guide a team, give clear direction, and bring out the best in your Gang.
• You stay cool under pressure: Emergencies happen. You keep calm, think fast, and make smart decisions.
• You notice the details: You spot what others might miss and take action before small risks become big problems.
• You communicate like a pro: You can confidently interact with colleagues, guests, management, and authorities.
• You think ahead: You re always looking for potential risks and ways to make Mama even safer.
• Integrity is non-negotiable: You handle sensitive information responsibly and always do the right thing.