Security Officer Health and Safety

ENNISMORE; Ras Al Khaimah; On-site; AED 78,000 - 112,000; Full time

Job summary

ENNISMORE in Ras al-Khaimah seeks an experienced Security Supervisor to lead our security team and uphold the highest standards of safety. You will oversee daily operations, CCTV and access controls, and respond to incidents with thorough reporting.

The role requires 3–5 years in security, with 2 years in a supervisory capacity, preferably in hospitality or luxury settings. Strong leadership and collaboration skills are essential for success.

Qualifications

• Minimum 3–5 years of security experience with at least 2 years in a supervisory role.
• Experience in hospitality or luxury settings preferred.
• Strong knowledge of CCTV, access control and alarm systems.
• Excellent written and verbal communication skills.
• Ability to lead, motivate and train a security team.

Responsibilities

• Lead and supervise the security team to ensure high standards.
• Oversee daily security operations, surveillance and access control.
• Respond to incidents, investigate and document reports.
• Monitor CCTV and alarm systems; conduct regular patrols.
• Ensure guest and staff safety with visible security presence.
• Lead emergency response during evacuations and drills.
• Provide on-the-job training and develop security staff.
• Maintain logs of incidents and prepare management reports.
• Collaborate with housekeeping, maintenance and front desk.
• Ensure all security systems are functional and compliant.

Skills

Leadership

Communication

Crisis management

Patrolling / physically able

Security operations

Incident reporting

Guest and staff safety

Collaboration across departments

Security systems knowledge

Training and development

Education

High School diploma or equivalent

Security management qualifications (a plus)

Job description

Job Description

Team Leadership

Supervise and lead the security team ensuring all security personnel are well-trained follow procedures and perform their duties to the highest standard

Security Operations

Oversee the daily operations of security systems including surveillance access control and alarm systems to ensure the safety and security of the property

Incident Management

Respond quickly and effectively to security incidents emergencies or disturbances Investigate and document incidents preparing reports and taking appropriate follow-up action

Monitoring amp Surveillance

Monitor CCTV systems alarm systems and conduct regular patrols to detect any potential security risks or breaches

Guest and Staff Safety

Maintain a visible presence on the property to ensure the safety and well-being of guests and staff Provide assistance and guidance to both employees and guests when needed

Emergency Response

Lead emergency response procedures during evacuations first-aid events and fire drills ensuring that all staff and guests adhere to safety protocols

Training amp Development

Provide on-the-job training and guidance to security personnel to ensure they remain updated on procedures emergency protocols and best security practices

Incident Reporting

Maintain accurate logs of all security-related incidents suspicious activities and accidents and prepare regular reports for management

Collaboration with Departments

Work closely with other departments such as housekeeping maintenance and front desk to ensure the security of all areas particularly high-risk zones and special events

Security Systems Maintenance

Ensure that all security systems CCTV access control alarms are functioning properly and report any malfunctions to the appropriate department for repair

Compliance with Security Procedures

Ensure the property complies with all relevant local security laws and regulations company policies and industry best practices

Qualifications

Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.

Experience: Minimum of 3-5 years of experience in security, with at least 2 years in a supervisory role, preferably within the hospitality or luxury industry.

Leadership Skills: Proven experience in leading and managing a security team, ensuring high performance and adherence to security protocols.

Crisis Management: Ability to handle security crises with professionalism and calm, leading the team effectively during emergencies.

Knowledge of Security Systems: Strong working knowledge of CCTV, access control systems, alarm systems, and general security procedures.

Communication Skills: Excellent verbal and written communication skills, with the ability to create reports, communicate effectively with team members, and interact with guests and employees.

Attention to Detail: A sharp eye for detecting security risks and potential hazards, along with a strong focus on following up on every security concern.

Problem-Solving Skills: Excellent ability to analyze security situations, make quick decisions, and implement effective solutions.

Physical Stamina: Ability to remain active, patrol large areas, and respond to security issues in physically demanding conditions.

Customer Service Orientation: A professional, approachable, and courteous demeanor when interacting with guests and staff.

Technology Proficiency: Competent in the use of security technologies and basic office software (Word, Excel, etc.).