School Front Desk & Operations Coordinator

GEDU Global Education; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Queen Elizabeth’s School, Dubai Sports City, is seeking a professional School Receptionist to greet parents, students, visitors and staff, and to support the smooth running of the front of house before the school opens. You will manage calls, enquiries and records using iSAMS and assist with onboarding, events and safeguarding compliance.

The role requires a Diploma or Bachelor’s in a related field and 2–3 years’ experience in a similar setting, preferably within a British curriculum or

Qualifications

• Diploma or degree in business/admin/customer service preferred.
• 2–3 years in receptionist/front‑of‑house/administrative role, ideally in an international school.
• Experience with school MIS systems such as iSAMS is highly desirable.
• Strong organisational and communication skills; confident with safeguarding requirements.

Responsibilities

• Be the first point of contact for parents, students, visitors and staff, delivering excellent customer service.
• Establish and implement reception procedures, visitor management and phone systems.
• Greet visitors, issue passes and ensure safeguarding and security procedures.
• Manage calls, emails and enquiries; direct information accurately.
• Maintain a welcoming, organised reception area and coordinate meetings and mail.
• Support events, onboarding, and involvement in school readiness activities.
• Support senior leaders and other departments with administrative tasks.

Skills

Business Administration

Office Administration

Customer Service

Microsoft Office 365

iSAMS

Education

Diploma or Bachelor's degree in Business Administration

2–3 years receptionist/administrative experience

Tools

iSAMS

Microsoft Office 365

Job description

Queen Elizabeth’s School, Dubai Sports City, is seeking a professional School Receptionist to greet parents, students, visitors and staff, and to support the smooth running of the front of house before the school opens. You will manage calls, enquiries and records using iSAMS and assist with onboarding, events and safeguarding compliance.

The role requires a Diploma or Bachelor’s in a related field and 2–3 years’ experience in a similar setting, preferably within a British curriculum or