School Receptionist

Remotedxb; Dubai; On-site; AED 84,000 - 110,000; Full time

Job summary

Queen Elizabeth's School, Dubai Sports City is hiring a proactive receptionist to join its front-of-house team. You will greet visitors, manage visitor procedures, and coordinate calls and inquiries in a fast-paced international school setting.

The role requires 2–3 years' receptionist experience, proficiency with iSAMS and Microsoft Office 365, and a diploma or degree in Business Administration or related field. You will support safeguarding and collaborate with leadership and admissions teams.

Qualifications

• 2–3 years' experience in a receptionist or front-of-house role.
• Experience with iSAMS is highly desirable.
• Strong working knowledge of Microsoft Office 365.
• Diploma or Bachelor's degree in Business Administration, Office Administration, or Customer Service (preferred).
• Excellent understanding of customer service, confidentiality, and safeguarding principles.

Responsibilities

• Act as the first point of contact for all visitors, parents, students, and external stakeholders
• Support the establishment of reception procedures, visitor management, and telephone systems
• Manage the main reception, greeting visitors and ensuring safeguarding and security procedures are followed
• Answer and direct telephone calls, emails, and general enquiries promptly
• Coordinate meeting room bookings, visitor appointments, and courier deliveries
• Provide administrative support to the Senior Leadership, Operations, and Admissions teams
• Maintain accurate student, staff, and visitor records using school management systems like iSAMS
• Ensure all visitors comply with safeguarding, security, and health and safety procedures

Skills

Receptionist

Front-of-house

Customer service

Education

Diploma/Bachelor in Business Administration

Tools

iSAMS

Microsoft Office 365

Job description

Responsibilities

• Act as the first point of contact for all visitors, parents, students, and external stakeholders
• Support the establishment of reception procedures, visitor management, and telephone systems
• Manage the main reception, greeting visitors and ensuring safeguarding and security procedures are followed
• Answer and direct telephone calls, emails, and general enquiries promptly
• Coordinate meeting room bookings, visitor appointments, and courier deliveries
• Provide administrative support to the Senior Leadership, Operations, and Admissions teams
• Maintain accurate student, staff, and visitor records using school management systems like iSAMS
• Ensure all visitors comply with safeguarding, security, and health and safety procedures

Requirements

• Minimum of 2–3 years' experience in a receptionist or front-of-house role, preferably in an international school
• Experience with school management information systems such as iSAMS is highly desirable
• Strong working knowledge of Microsoft Office 365
• Diploma or Bachelor's degree in Business Administration, Office Administration, or Customer Service (preferred)
• Excellent understanding of customer service, confidentiality, and safeguarding principles

Preferred Qualifications

• Experience within a British curriculum or international school setting
• Proven ability to manage multiple priorities in a fast-paced environment

About the Company

Queen Elizabeth's School, Dubai Sports City is a start-up school dedicated to excellence, upholding the values and legacy of its founding institution, Queen Elizabeth's School, Barnet.