Salon Front Desk Specialist - Expert Guest Experience

KOZMA & KOZMA SALON; Dubai; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Free Medical Insurance

30 days paid vacation + up to 13 paid

Free Salon Services

Job summary

Kozma & Kozma Salon in Dubai, UAE is seeking a Front Desk Receptionist to deliver outstanding client service by booking appointments, checking in clients, addressing questions and ensuring a superb salon experience.

Key responsibilities include handling bookings accurately, resolving complaints professionally, and learning the full front desk process within 30–60 days while maintaining cash drawer accuracy. English fluency and a proactive, friendly attitude are essential.

Qualifications

• Have several years of customer service experience.
• G.C.C. work experience preferred.
• Good English speaker.
• Enthusiastic and energetic.
• Attention to details.
• Intelligent & fast learner.
• Honest and trustworthy.
• Easy to manage.
• Confident.
• Work under pressure.
• Positive & friendly.
• Team player.
• Good work ethics.
• Computer skills.

Responsibilities

• Provide exceptional customer service to every client and ensure 110% satisfaction.
• Handle client complaints professionally and ensure quick, efficient resolution.
• Learn the full front desk process and operate independently within 30–60 days.
• Book clients accurately and efficiently with no mistakes.
• Balance the cash drawer with no shortages or checkout errors.

Skills

Customer service

English speaker

Detail oriented

Team player

Cash handling

Fast learner

Honest

Tools

Computer skills

Job description

Kozma & Kozma Salon in Dubai, UAE is seeking a Front Desk Receptionist to deliver outstanding client service by booking appointments, checking in clients, addressing questions and ensuring a superb salon experience.

Key responsibilities include handling bookings accurately, resolving complaints professionally, and learning the full front desk process within 30–60 days while maintaining cash drawer accuracy. English fluency and a proactive, friendly attitude are essential.