Salesforce Business Analyst DUBAI

EI-Technologies Mena; Dubai; On-site; AED 180,000 - 280,000; Full time

Job summary

EI-Technologies Mena seeks a Business Analyst with Salesforce expertise to translate business needs into actionable requirements and drive delivery from discovery through implementation. The role emphasizes front-end discovery interviewing stakeholders, facilitating workshops, and translating complex needs into functional specifications.

The ideal candidate will have 3+ years of Salesforce BA experience, real estate domain exposure, and strong English communication skills.

Qualifications

• 3 years Salesforce BA experience
• Real Estate industry experience
• Residence in UAE
• Strong English communication

Responsibilities

• Translate business needs into requirements and work with the delivery team through the project lifecycle
• Lead workshops to gather business requirements and align stakeholders
• Develop functional requirements based on business needs
• Configure Salesforce to support business processes
• Provide user training to end users and admins
• Conduct UAT phase with the client to validate solutions
• Manage project team and maintain client relationships

Skills

BA with Salesforce

Stakeholder interviews

Workshop facilitation

Requirements gathering

English communication

Salesforce

Education

Bachelor's Degree in related field

Tools

Salesforce

Job description

Responsibilities

• Translate business needs into requirements and work with the delivery team throughout the entire project lifecycle
• Required to conduct workshops to gather business
• Develop functional requirements
• Salesforce configuration
• Provide user training
• Conduct UAT phase with the client
• Manage team people and client relationship

Essential Requirements

• 3 years of Salesforce expertise in Business Analysis
• Real Estate industry experience
• Business Requirement Gathering (not QA): this role is primarily focused on front-end discovery interviewing stakeholders facilitating workshops and translating complex business needs into actionable functional specifications
• Based in UAE

Qualifications :

• Bachelors Degree in a related field
• 5 years of experience as business analyst with minimum 3 years in Salesforce
• Advanced skills in business analysis with the ability to capture requirements make recommendations and optimize implementation to meet overall business goals
• Knowledge in Software Design and/or coding languages is a major strength
• Problem solving; positive approach and conflict resolution
• Ability to organize and manage competing priorities simultaneously
• Strong verbal and written communication skills in English
• Experience in development and delivery of end-user training for business systems is a plus
• Functional / Industry knowledge is a plus
• Must have residency permit
• Ability to travel

Remote Work :

No

Employment Type :

Full-time