Job Description - Salesforce Education Cloud Solution Architect (K-12 Education)
Position
Salesforce Education Cloud Solution Architect
Experience
12-18+ Years of IT Experience with 8+ Years in Salesforce Architecture
Location
UAE
Employment Type
Full-Time
Role Overview
We are seeking an experienced Salesforce Education Cloud Solution Architect to lead the design and delivery of enterprise-scale K-12 digital education platforms built on Salesforce Education Cloud. The ideal candidate should possess deep expertise in architecting solutions that support the complete student lifecycle—from admissions through graduation- while integrating academic, administrative, parent, and teacher experiences into a unified platform.
The candidate will collaborate with business stakeholders, school administrators, educators, and technical teams to define scalable, secure, and high-performing Salesforce solutions for modern K-12 institutions.
Key Responsibilities
- Lead solution architecture for enterprise K-12 Education Cloud implementations.
- Design scalable Salesforce Education Cloud solutions supporting Kindergarten through Grade 12 students.
- Define end-to-end student lifecycle architecture, including:
- Student recruitment
- Enrollment and admissions
- Registration
- Student information management
- Academic progress tracking
- Behaviour and discipline tracking
- Teacher collaboration
- Graduation and alumni transition
- Build role-based experiences for:
- Students
- Parents/Guardians
- Teachers
- School Administrators
- District Administrators
- Counsellors
- Design scalable Experience Cloud portals for parents, students, and faculty.
- Define security architecture including FERPA/GDPR/privacy controls, role hierarchy, sharing model, and permission strategies.
- Lead enterprise integration architecture with:
- Student Information Systems (SIS)
- Learning Management Systems (LMS)
- Assessment platforms
- Identity Providers (SSO)
- ERP/Finance systems
- Library systems
- Transportation systems
- Design automation using Flow, Apex, OmniStudio (where applicable), and Platform Events.
- Lead Data Cloud adoption for unified student insights and analytics where required.
- Participate in discovery workshops, solution blueprinting, architecture reviews, and governance.
- Mentor technical teams and establish Salesforce development best practices.
- Support estimations, presales, RFPs, architecture governance, and customer presentations.
Required Experience
- 12+ years of Salesforce experience
- Minimum 5 years of Education Cloud architecture experience
- Experience leading multiple enterprise Salesforce implementations
- Experience defining enterprise solution architecture and governance
Mandatory K-12 Functional Experience
- Student Admissions
- Academic Year Planning
- Class Scheduling
- Timetable Management
- Student Case Management
- Parent Communication
- Teacher Collaboration
- Assessment Management
- Report Cards
- Progress Monitoring
- Extracurricular Activities
- Transportation Management
- Fee Management (preferred)
- Graduation Readiness
Technical Skills
Salesforce Clouds
- Education Cloud
- Experience Cloud
- Service Cloud
- Apex
- Flow
- Platform Events
- Integration APIs
Integration Experience
Experience integrating Salesforce with:
- Student Information Systems (SIS)
- Microsoft 365
- Google Workspace
- Identity Providers (Azure AD, Okta)
- Payment Gateways
- ERP systems
- Document Management Systems
- Multi-school / Multi-campus architecture
- Security and sharing model design
- Master Data Management
- Event-driven integrations
- High availability and scalability
- DevOps and CI/CD strategy
- Performance optimisation
- Governance framework
Preferred Knowledge
- Public school systems
- Student analytics and reporting
- Data Cloud-powered Student 360 and predictive insights
Certifications
Preferred certifications include:
- Salesforce Education Cloud Accredited Professional
- Sharing & Visibility Architect
- Integration Architect
- AI Associate / Agentforce certifications (preferred)
Soft Skills
- Solution consulting
- Team leadership and mentoring
- Excellent communication and presentation skills
- Presales and RFP experience
- Strong analytical and problem-solving abilities
Nice to Have
- Experience with Salesforce Data Cloud
- Education analytics and dashboards
- Knowledge of FERPA, GDPR, and education data privacy regulations
- Experience with enterprise DevOps tools such as Copado or Gearset
- Experience working with large-scale K-12 digital transformation programs