Sales Support Coordinator

ASM; United Arab Emirates; On-site; AED 67,000 - 112,000; Full time

Job summary

ASM is seeking a Sales Support Coordinator to coordinate and manage all sales support activities related to fuel sales. This position will provide recommendations and drive ASM's vision, mission and strategic objectives of ASM.

You will update quotes, tenders and customer agreements, maintain ERP records, verify requests, open fuel lines after uplifts, and coordinate between Sales Staff and the Document Controller to ensure accurate client data and KYC compliance.

Qualifications

• Bachelor's degree is required.
• Minimum 2-3 aviation experience.
• Proficient in Microsoft Office.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and coordination skills.
• Fluent in oral and written English.
• Detail-oriented and persuasive.

Responsibilities

• Update fuel quotes, tenders, and customer agreements on time.
• Handle fuel quotes, tenders, and customer agreements.
• Maintain accurate records of fuel quotes, tenders, and customer agreements.
• Verify fuel requests promptly.
• Open fuel lines after uplifts, ensuring timely execution.
• Organize and categorize fuel-pricing requests based on customer relevance.
• Ensure all Customer Agreements are updated in the ERP.
• Coordinate between Sales Staff and Document Controller for client documentation/KYC.
• Accurately update client information on ERP.

Skills

Fuel quotes management

Tender coordination

Customer agreements

ERP data maintenance

KYC/document coordination

Record keeping

Open fuel lines after uplifts

Pricing requests organization

Microsoft Office

Analytical skills

Communication skills

Education

Bachelor's degree

Tools

ERP system

Microsoft Office

Job description

ASM is looking to hire a Sales Support Coordinator to coordinate and manage all sales support activities related to fuel sales. This position will provide the recommendations and ways to achieve the organization’s vision, mission and strategic objectives of ASM.

Essential Criteria

• Update Fuel Quotes, Fuel Tenders & Customer Agreements on time by checking fuel requests sent by customers and open fuel lines (After the uplifts)
• Handling Fuel Quotes (FQ), Fuel Tenders, and Customer Agreements
• Regularly update and maintain accurate records of fuel quotes, tenders, and customer agreements
• Verify fuel requests received from customers promptly
• Open fuel lines after uplifts, ensuring timely execution
• Organize and categorize fuel-pricing requests based on customer relevance
• In-charge of ensuring all Customer Agreements (CA) are updated in the ERP
• In-charge of all documentation/KYC/agreements of clients – act as a coordinator between the Sales Staff and Document Controller.
• Accurately updating client’s information on ERP system

Desirable Criteria

• Bachelor's degree
• Minimum 2-3 aviation experience
• Proficient in all Microsoft Office applications
• Excellent analytical, problem-solving, and decision-making skills
• Effective communication and coordination skills
• Fluent in oral and written English
• Detail-oriented and persuasive

Personal Attributes

• Ability to set priorities well
• Goal –oriented
• Resilient
• Political Astuteness
• Excellent communication skills with the ability to convey pertinent information with business acumen
• Cross-Departmental Collaboration
• Works well under high-pressure situations.
• Follow through with appropriate related departments
• Ability to define problems, collects data, establish facts, and draw valid conclusions