Sales Supervisor

Confidential Jobs; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Confidential Jobs in the UAE is seeking an experienced Sales Supervisor to lead a high-performing field sales team within a pharmaceutical distribution business. The role focuses on growing relationships with pharmacy chains, hospitals, and healthcare stakeholders across Dubai and the Northern Emirates.

You will drive sales targets, coach representatives, monitor KPIs, and coordinate with internal teams to ensure order fulfilment and timely collections while developing talent and market

Qualifications

• Bachelor’s degree in Pharmacy, Life Sciences, Business Administration or related field; MBA is a plus.
• 5+ years of pharmaceutical sales experience in UAE.
• Strong leadership, negotiation, and stakeholder management skills.
• Proven ability to manage sales teams and develop business opportunities.

Responsibilities

• Lead, coach, and develop a team of Sales Representatives to hit targets.
• Identify growth opportunities, expand relationships, and support new products.
• Monitor KPIs, coverage, pipeline, forecasts, and territory performance.
• Build relationships with pharmacy chains, hospitals, and other stakeholders.
• Conduct regular field visits, coaching, evaluations, and team meetings.
• Monitor competitor activities, market trends, pricing, and customer needs.
• Coordinate with internal departments to ensure order fulfilment and satisfaction.
• Monitor collections and support timely payments per company policies.
• Support recruitment and professional development of team members.

Skills

Sales leadership

Business development

Sales performance

Key account management

Field force effectiveness

Market intelligence

Cross-functional collaboration

Collections & receivables

People development

Education

Bachelor's degree in Pharmacy, Life Sciences, Business Administration

MBA (advantage)

Tools

MS Office

CRM systems

Job description

We are seeking an experienced and commercially driven Sales Supervisor to join an established pharmaceutical distribution business in the UAE.

The ideal candidate will have a strong background in pharmaceutical sales, proven team leadership capabilities, and established relationships with key customers, pharmacy chains, hospitals, and healthcare stakeholders.

What You'll Be Responsible For

• Sales Leadership: Lead, coach, and develop a team of Sales Representatives to achieve individual and team sales targets.
• Business Development: Identify growth opportunities, expand customer relationships, and support new product introductions and portfolio development.
• Sales Performance: Monitor sales KPIs, customer coverage, pipeline activities, forecasts, and overall territory performance.
• Customer & Key Account Management: Build and maintain strong relationships with pharmacy chains, hospitals, purchasing departments, KOLs, and other key stakeholders.
• Field Force Effectiveness: Conduct regular field visits, coaching sessions, performance evaluations, and team meetings to improve productivity and execution.
• Market Intelligence: Monitor competitor activities, market trends, pricing developments, and customer requirements to identify commercial opportunities.
• Cross-Functional Collaboration: Coordinate with internal departments to ensure effective order fulfillment, customer satisfaction, and operational support.
• Collections & Receivables: Monitor outstanding payments and support timely collections in accordance with company policies.
• People Development: Support recruitment, performance management, and the professional development of team members.

What We're Looking For

• Bachelor's degree in Pharmacy, Life Sciences, Business Administration, or a related field. MBA is an advantage.
• 5+ years of pharmaceutical sales experience.
• Strong experience within the UAE pharmaceutical distribution market, particularly Dubai and the Northern Emirates.
• Established relationships with pharmacy chains, hospitals, purchasing decision-makers, and healthcare stakeholders.
• Proven ability to manage sales teams, develop business opportunities, and deliver sales targets.
• Strong commercial awareness, negotiation, analytical thinking, and problem-solving skills.
• Excellent communication, leadership, coaching, and stakeholder management capabilities.
• Proficiency in MS Office, sales reporting, and CRM systems.

The Opportunity

This role offers the opportunity to lead a field sales team, strengthen market presence, develop key customer relationships, and contribute directly to business growth within the UAE pharmaceutical sector.