Sales Specialist Inbound

Mamo; Dubai; Sur place; AED 120 000 - 240 000; Plein temps

Résumé du poste

Mamo is seeking a Customer Acquisition Specialist in Dubai to take charge of inbound inquiries and guide prospects through the sales process. You will manage CRM workflows, perform product demonstrations, and tailor solutions to customer needs with a consultative approach.

You will collaborate with product and sales teams to improve customer outcomes. The role requires strong English communication, 2+ years in direct sales, and comfort in a fast-paced startup environment that values automation

Qualifications

• 2+ years of experience in direct sales.
• B2B sales experience.
• Exceptional English written and verbal communication skills.
• Innate ability for organization and structure.
• Excellent CRM skills with tools like Pipedrive and Apollo.
• Able to multitask in a fast-paced environment.
• Solid understanding of the sales process and ability to drive conversations.

Responsabilités

• Take charge of the inbound sales queue and handle inquiries from potential customers.
• Manage and update the sales pipeline in CRM systems (Pipedrive, Apollo).
• Ask insightful questions to identify customer challenges and goals.
• Conduct virtual product demonstrations and presentations to showcase value.
• Develop deep product understanding to tailor solutions for customers.
• Guide customers through the sales process, addressing objections.
• Lead the inbound sales process with a consultative approach using the Sales Playbook.
• Share customer insights with product and sales leadership.

Connaissances

Direct sales

B2B sales

CRM proficiency

Organizational skills

Multitasking

Sales process

English fluency

Outils

Pipedrive

Apollo

Description du poste

Job Description:

Every product needs a caretaker who takes it from design and development to an anticipated audience with the same amount of sweat, love, and attention that has gone into it for several months behind the scenes. Today, we are searching for a Customer Acquisition Specialist who can help us take Mamo to those who need it.

Sales is about communicating a promise to people through honesty and empathy. It is the first human interaction between Mamo Business and those whose problems it will solve. It’s a chance to inform, inspire, and change a region and culture for the better, and it involves very little in the way of shouting or yelling but rather showing and serving. It’s a unique opportunity to connect people to products that will give them back their time and peace of mind.

What you will do

• Take charge of our inbound sales queue, efficiently handling incoming inquiries from potential customers.

• Effectively manage and update the sales pipeline CRM systems, including Pipedrive and Apollo.

• Ask insightful questions to determine how our products or services can effectively address their challenges and goals.

• Conduct virtual product demonstrations and presentations to showcase the value and benefits of our offerings.

• Develop a deep understanding of Mamo’s product offerings, enabling you to tailor solutions to match the unique requirements of potential customers.

• Utilize your strong sales skills to guide potential customers through the sales process, addressing any objections or concerns.

• Lead the inbound sales process from beginning to end with a consultative approach, leveraging Mamo’s Sales Playbook.

• Share insights from customer engagements with the product team and sales leadership.

What we’re looking for

• You possess 2+ years of experience in direct sales.

• You have experience in B2B Sales.

• You have exceptional English written and verbal communication skills.

• You possess an innate ability for organization and structure, such that these skills come as second nature to you.

• You have exceptional skills and proficiency in CRM and tools (like Pipedrive and Apollo).

• You enjoy multitasking and working in a fast-paced environment.

• You have a good understanding of the sales process and an ability to drive conversations with customers.

Why you’ll love working here

• Startup environment that’s big on individual responsibility and leans on process and automation.

• We’re big on culture. Work with stunning, supportive product, design, and engineering teams on problems that matter.

• You will be learning and growing all of the time. From business, product, and design to engineering, you will be learning from a world-class team that is caring, kind, and empathetic.

• Mamo has the potential for a wide-reaching impact. Mamo is taking on the challenge of bringing about a new era of financial inclusion that begins close to home by providing access and experiences that make sense. That means you will never be bored.