Sales Operations Manager – Infrastructure Solutions

Careers at UAE; Dubai; On-site; AED 223,200 - 334,800; Full time

Job summary

A global technology powerhouse in Dubai is seeking a Sales Operations Manager to lead sales operations and P&L performance. The ideal candidate will have 5–7 years of experience in sales operations, strong analytical skills, and proficiency in CRM and BI tools. Responsibilities include orchestrating sales processes, designing performance metrics, and ensuring collaboration across teams. This position offers an opportunity to drive significant results in a dynamic environment.

Qualifications

• 5–7+ years in sales operations, business operations, or finance operations with P&L ownership.
• Experience collaborating with logistics/supply chain teams.
• Proven success in designing sales targets and forecasting models.

Responsibilities

• Orchestrate sales operations and P&L performance.
• Design and implement data-driven sales targets.
• Optimize sales tools and processes.

Skills

Sales operations

Analytical skills

Financial acumen

Process optimization

Cross-functional collaboration

Tools

Salesforce

Tableau

Power BI

Excel

Job description

Sales Operations Manager – Infrastructure Solutions

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via ourStoryHub.

Description and Requirements

We are looking for an Operations Manager who will orchestrate sales operations, business processes, and P&L performance by driving financial discipline, optimizing operational cadence, and ensuring seamless collaboration across sales, finance, and logistics teams to achieve revenue targets and profitability goals.

What you will be driving:

1. P&L Management & Financial Objectives: Enable the sales P&L specifically in forecasting – Rev, GP and outlook for the quarter and year, collaborate with Finance to develop annual budgets, quarterly forecasts, and financial models aligned with business; track and report on key financial metric, identify risks/opportunities to P&L performance and drive corrective actions.

2. Target Setting & Performance Management: Design and implement data-driven sales targets (quotas, territories, incentives) balancing growth ambitions with operational feasibility, establish KPIs to measure sales productivity (e.g., conversion rates, pipeline health, win/loss analysis), run weekly/monthly performance dashboards highlighting gaps vs. targets and recommending interventions.

3. Business Operations & Cadence: Design and lead the operational cadence (e.g., QBRs, monthly business reviews, forecast calls) to ensure accountability and agility, Implement standardized processes for pipeline management, forecasting accuracy, and sales reporting, Optimize sales tools/tech stack (CRM, BI tools) to automate reporting and enhance decision-making.

4. Metrics-Driven Execution: Define and monitor critical business metrics (e.g., revenue growth, sales efficiency, customer acquisition cost), Conduct root-cause analysis on performance deviations and prescribe data-backed solutions, and ensure data integrity across sales systems for reliable reporting.

5. Cross-Functional Collaboration: Partner with Logistics/Supply Chain to align sales forecasts with inventory planning, delivery timelines, and last-mile execution, Work with Marketing on lead flow, campaign ROI, and demand generation alignment, and Support Sales Leadership with insights to refine GTM strategy and resource allocation.

What you’ll need to be successful:

• 5–7+ years in sales operations, business operations, or finance operations, with P&L ownership.
• Proven success in designing sales targets, forecasting models, and operational cadences.
• Experience collaborating with logistics/supply chain teams (e.g., order fulfillment, delivery SLAs).
• Proficiency in CRM (Salesforce, HubSpot), BI tools (Tableau, Power BI), and Excel/Google Sheets.

• Financial Acumen: Budgeting, forecasting, margin analysis, and P&L optimization.
• Analytical Rigor: Ability to translate data into actionable business insights.
• Process Optimization: Lean/Six Sigma certification is a plus.
• Collaborative Leadership: Cross-functional influence without direct authority.
• Communication: Executive-level storytelling with data.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations

• United Arab Emirates – Dubai

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.