Sales Operations & Customer Service Coordinator

GALADARI BROTHERS CO. L.L.C; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

GALADARI BROTHERS CO. L.L.C. in Abu Dhabi seeks a Sales Coordinator to support the sales team with administration, order processing, deliveries, and customer service. You will coordinate with branches, customers, and internal departments to maintain accurate records and smooth daily operations.

The role emphasizes communication, timely invoicing and collections, reports, scheduling, and logistics, with a focus on customer satisfaction and efficient workflow in a fast-paced automotive environment.

Qualifications

• Graduate preferably in business management.
• 2-3 years of experience in administration role; Automotive industry experience would be an added advantage.
• Excellent communication skills.
• Proactive, hardworking, goal orientated and motivated approach.
• Fluency in English communication.
• Good team player in a professional, high pressure environment.
• Excellent business relationship management skills.
• Must have positive, enthusiastic and friendly attitude.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).

Responsibilities

• Attending phone calls from customers and providing feedback.
• Invoicing, arranging deliveries, stock arrangements & coordination with the sales team.
• Follow-up for collections of account receivables.
• Interaction and coordination with the branches.
• Post-dated cheque, cash cheque and daily cash collection handling.
• Coordinating and preparing various reports in respect to sales and administrative matters.
• Maintaining all relevant customer related data in the system concerning Admin & Finance.
• Schedules and organizes calendar activities such as meetings, agendas, luncheon arrangements, travel plans and department activities.
• Performing a variety of clerical and administrative duties with minimal supervision including answering phones, making appointments, and ordering office supplies.
• Filing and maintaining office records, maintaining office equipment, telephone systems.
• Booking conference rooms, audio visual equipment, copies, preparing docs & scheduling meetings, etc.
• Logistics & arrangement of meetings for visitors.
• Assist team members in the daily administrative tasks.
• Coordinate and support special events.
• Provide excellent customer service as per company policy and procedures.
• Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.

Skills

Excellent communication skills

Fluency in English communication

Proactive, hardworking, goal oriented

Good team player

Excellent business relationship mgmt

Positive, enthusiastic attitude

Microsoft Office

Education

Graduate in business management

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

GALADARI BROTHERS CO. L.L.C. in Abu Dhabi seeks a Sales Coordinator to support the sales team with administration, order processing, deliveries, and customer service. You will coordinate with branches, customers, and internal departments to maintain accurate records and smooth daily operations.

The role emphasizes communication, timely invoicing and collections, reports, scheduling, and logistics, with a focus on customer satisfaction and efficient workflow in a fast-paced automotive environment.