Sales Officer

Emirates NBD Bank; Dubai; On-site; AED 56,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Health insurance

Career development opportunities

ENBD Employees' staff benefits

Job summary

Emirates NBD Bank in Dubai seeks an energetic outbound sales professional to promote banking products to existing customers. You will generate new sale leads, highlight product benefits, and address customer questions to build trust.

You’ll follow up on initial contacts, aim to meet monthly targets, and continuously identify process gaps to improve the customer journey. A proactive, customer-centric attitude and strong English communication are essential.

Qualifications

• Bachelor's degree or diploma required.
• Excellent English communication, written and verbal.
• Available to join immediately.
• Strong problem-solving and interpersonal skills.
• Proactive and customer-centric approach.

Responsibilities

• Make fresh outbound calls to generate new sale leads.
• Emphasize advantages of product, such as low interest rate or benefits to prompt action.
• Establish credibility by providing transparent information and addressing concerns.
• Follow-up on initial contacts to close the sale.
• Focus on day-to-day operations and meet monthly targets.
• Proactively identify gaps in the journey and develop actionable improvements.

Skills

English proficiency

Problem solving

Interpersonal skills

Customer-centric

Education

Bachelor's degree or Diploma

Job description

About the Role

The outbound department of the contact center is a revenue-generating unit that makes calls to existing bank customers to promote additional products, ensuring basic eligibility and needs are identified.

What You'll Do

• Make fresh outbound calls to generate new sale leads.
• Emphasize the advantages of the product, such as low interest rate, flexible repayment options, or highlight limited time offers or benefits to prompt immediate action.
• Establish credibility by providing transparent information and addressing concerns honestly.
• Follow-up on initial contacts as required to close the sale.
• Focus on day-to-day operations and ensure that targets are being met by the end of each month.
• Proactively identify gaps in the journey and process and develop actionable plans to enhance them.

What You'll Need

• Bachelor's degree or any diploma
• Excellent English communication skills (written and verbal).
• Available to join immediately.
• Strong problem-solving and interpersonal skills.
• A proactive and customer-centric approach.

Bonus Points

• Previous experience in a Sales role, is a plus.

Benefits

• Competitive salary
• Incentives
• Health insurance
• Career development opportunities
• ENBD Employees' staff benefits