Sales officer

Emirates Islamic; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Health insurance

Career development opportunities

ENBD Employees staff benefits

Job summary

Emirates Islamic is seeking an Outbound Sales professional in Dubai to engage existing bank customers, promote selective products, and project a professional company image on calls.

You will generate new sales leads, highlight benefits like competitive terms and promotions, address customer concerns, and follow up to close sales while meeting monthly targets. Immediate availability is preferred.

Qualifications

• Bachelor's degree or diploma is required.
• Excellent English communication skills, both written and verbal.
• Available to join immediately.
• Strong problem-solving and interpersonal skills.
• Proactive and customer-centric approach.

Responsibilities

• Make fresh outbound calls to generate new sale leads.
• Highlight product advantages and limited-time offers to prompt action.
• Provide transparent information and address customer concerns.
• Follow-up on initial contacts to close sales.
• Focus on meeting monthly targets and performance metrics.
• Identify process gaps and suggest improvements.

Skills

English communication

Problem solving

Interpersonal skills

Customer-centric approach

Education

Bachelor's or diploma

Job description

Job Description:

About the Role

The outbound department of the contact center is a revenue-generating unit that makes calls to existing bank customers to promote additional products, ensuring basic eligibility and needs are identified.

We seek a friendly and customer-focused individual to join our Outbound Sales team in Dubai. In this role, you will be our valued customers point of contact, to promote and sell bank’s selective products and project a professional company image through phone interaction.

What Youll Do

• Make fresh outbound calls to generate new sale leads.
• Emphasize the advantages of the product, such as low interest rate, flexible repayment options, or highlight limited time offers or benefits to prompt immediate action.
• Establish credibility by providing transparent information and addressing concerns honestly.
• Follow-up on initial contacts as required to close the sale.
• Focus on day-to-day operations and ensure that targets are being met by the end of each month.
• Proactively identify gaps in the journey and process and develop actionable plans to enhance them.

What Youll Need

• Bachelors degree or any diploma
• Excellent English communication skills (written and verbal).
• Available to join immediately.
• Strong problem-solving and interpersonal skills.
• A proactive and customer-centric approach.

Bonus Points

• Previous experience in a Sales role, is a plus.

Benefits

• Competitive salary
• Incentives
• Health insurance
• Career development opportunities
• ENBD Employees staff benefits