Sales Manager - MICE

AccorHotel Fairmont; Dubai; On-site; AED 180,000 - 320,000; Full time

Job summary

Mama Shelter Dubai is seeking a driven MICE sales professional to grow conference and events business in the Dubai market. You will lead strategic sales, build partnerships with corporate clients, agencies, and DMCs, and coordinate site inspections and proposals.

You will manage inquiries from first contact to handover, monitor pipelines, and collaborate with Revenue, Marketing and Operations to deliver seamless events and foster loyalty.

Qualifications

• 3-5 years of hospitality sales experience, ideally in MICE or group business.
• Deep understanding of the Dubai market.
• Proven ability to meet and exceed sales targets.
• Strong presentation, negotiation, and relationship-building skills.
• Highly organized with ability to manage multiple leads and deadlines.
• Tech-savvy with proficiency in CRM and Microsoft Office.
• Proactive and flexible approach to market-based activities.

Responsibilities

• Drive MICE business through strategic sales execution.
• Identify and develop partnerships with corporate clients, agencies, and DMCs.
• Conduct sales calls, site inspections, and networking activities.
• Manage MICE enquiries from initial contact through to event handover.
• Prepare and negotiate proposals, contracts, and packages.
• Monitor sales pipeline, revenue forecasts, and conversion rates.
• Collaborate with Revenue, Marketing, and Operations teams to ensure seamless event execution.
• Follow up with clients to build loyalty and repeat business.

Skills

Hospitality sales

MICE

Dubai market

Sales targets

Presentation skills

Negotiation

Relationship building

Organization

CRM

Microsoft Office

Tech-savvy

Proactive

Education

Tools

CRM software

Microsoft Office

Job description

Responsibilities

• Drive MICE business through strategic sales execution
• Identify and develop partnerships with corporate clients, agencies, and DMCs
• Conduct sales calls, site inspections, and networking activities
• Manage MICE enquiries from initial contact through to event handover
• Prepare and negotiate proposals, contracts, and packages
• Monitor sales pipeline, revenue forecasts, and conversion rates
• Collaborate with Revenue, Marketing, and Operations teams to ensure seamless event execution
• Follow up with clients to build loyalty and repeat business

Requirements

• 3-5 years of hospitality sales experience, ideally in MICE or group business
• Deep understanding of the Dubai market
• Proven ability to build and achieve sales targets
• Strong presentation, negotiation, and relationship-building skills
• Highly organized with ability to manage multiple leads and deadlines
• Tech-savvy with proficiency in CRM and Microsoft Office
• Proactive and flexible approach to market-based activities

About the Company

Mama Shelter is a creator of living spaces and a daily director, offering atypical, joyful, and modern urban refuges. Part of Ennismore and Accor, the brand focuses on delivering exceptional service and unforgettable customer experiences.