Sales Manager - Groups

Accor; Dubai; On-site; AED 150,000 - 270,000; Full time

Job summary

Accor in Dubai is seeking a proactive hotel sales professional to drive group and banquet business within a luxury 5-star environment. You will develop action plans, solicit corporate accounts, respond to RFPs using Lanyon, Cvent, and Meeting Broker, and establish quotes with a clear pricing strategy.

Strong communication and relationship-building skills are essential. Responsibilities include maintaining client accounts in Anais, coordinating with Catering & Conference Service to fulfill

Qualifications

• Previous 5-star hotel sales experience is required.
• Established contacts with local DMCs and corporate accounts are required.
• Experience with international groups is a plus.
• Excellent written and verbal communication skills are required.

Responsibilities

• Meet the sales objectives on a monthly, quarterly and yearly basis.
• Solicit groups and banquet business through action plan preparation and execution.
• Establish quotes based on group pricing strategy, confirming by written contracts.
• Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.
• Maintain accounts, contact, activity and business details within Anais.
• Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.
• Prepare weekly, monthly, quarterly and annual reports, as required.
• Balance operational, administrative and heartists needs.
• Follow departmental policies and procedures.

Skills

5-star hotel sales

Interpersonal skills

Communication skills

Problem-solving

Guest-focused

Calm under pressure

Education

University/College degree in a related discipline preferred

Tools

Lanyon

Cvent

Meeting Broker

Job description

Meet the sales objectives on a monthly, quarterly and yearly basis.

Solicit groups and banquet business through action plan preparation and execution.

Establish quotes based on group pricing strategy, confirming by written contracts.

Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms.

Maintain accounts, contact, activity and business details within Anais.

Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied.

Prepare weekly, monthly, quarterly and annual reports, as required.

Balance operational, administrative and heartists needs.

Follow departmental policies and procedures.

Previous 5-star hotel sales experience is required.

Established contacts with local DMC's & corporate accounts required.

Experience with international groups a plus.

Computer literate in Microsoft Window applications and/or relevant computer applications required.

University/College degree in a related discipline preferred.

Excellent communication skills, both written and verbal required.

Strong interpersonal and problem-solving abilities.

Highly accountable and reliable.

Ability to focus attention on guest needs, remaining calm and courteous at all times.