Sales Manager - Corporate MICE

Rosewood Hotels and Resorts; Abu Dhabi; On-site; AED 150,000 - 260,000; Full time

Job summary

Rosewood Abu Dhabi is seeking a Sales Manager, Corporate & MICE to acquire, develop and retain selected corporate, government, diplomatic, and MICE accounts. You will drive disciplined prospecting, account management and data-led business development to maximize revenue across rooms, meetings, events and F&B.

The role requires relationship-driven selling, market insight into Abu Dhabi and GCC, and collaboration with events, reservations, F&B, and other teams to deliver seamless luxury

Qualifications

• Proven experience in luxury hospitality sales and corporate account management.
• Strong MICE sales, business development and relationship-building.
• Deep knowledge of Abu Dhabi UAE GCC markets and luxury hotel positioning.
• Proficiency with CRM systems such as Salesforce and Delphi.

Responsibilities

• Identify, qualify, pursue, develop and retain corporate and MICE accounts.
• Conduct regular account reviews and strategy meetings.
• Prepare proposals, presentations and account plans aligned with client requirements and Rosewood Abu Dhabi's luxury positioning.
• Drive revenue growth across rooms, meetings and events.
• Coordinate with Events, F&B, Reservations and other teams for seamless delivery.

Skills

Luxury hospitality sales

Corporate account management

MICE sales

Business development

Relationship-based selling

Tools

Microsoft Office

Salesforce

Delphi

Opera

Job description

Overview

Basic Function To acquire develop retain and grow selected Corporate and MICE accounts in order to maximize total revenue opportunities for Rosewood Abu Dhabi in alignment with the Sales amp Marketing Plan approved commercial strategy Rosewood brand standards Sense of Place philosophy and Relationship Hospitality The Sales Manager Corporate amp MICE is responsible for disciplined prospecting strategic account management data-led business development relationship-driven sales execution and profitable conversion across assigned corporate government diplomatic MICE group DMC PCO association event agency luxury lifestyle and partnership accounts The role supports total hotel revenue across rooms suites residences meetings and events food and beverage restaurants wellness gift experiences and ancillary revenue streams by identifying profitable opportunities strengthening client relationships improving account penetration protecting rate integrity and representing Rosewood Abu Dhabi with professionalism discretion commercial integrity refined communication and luxury service awareness

Key Responsibilities

• Business Development amp Account Management Identify qualify pursue develop and retain selected Corporate and MICE accounts through structured account management disciplined prospecting regular client engagement and timely follow-up Develop and maintain account strategies including stakeholder mapping decision-maker identification procurement awareness production history room night potential event potential total revenue opportunity and measurable next steps Build relationships with corporate organizations government entities DMCs PCOs event agencies associations incentive houses diplomatic missions luxury lifestyle partners and relevant intermediaries Conduct regular account reviews and strategic business development meetings to strengthen relationships and identify future opportunities

• Sales Activities Conduct sales calls client appointments presentations site inspections familiarization trips networking events trade shows sales missions roadshows and partner activations Prepare tailored proposals presentations commercial recommendations and account plans aligned with client requirements and Rosewood Abu Dhabi s luxury positioning Qualify opportunities by understanding meeting objectives accommodation requirements event scope budgets food and beverage requirements contracting needs and revenue potential Drive conversion through strategic negotiation value-led selling and disciplined pricing practices

• Revenue Growth Support total revenue generation across guestrooms suites residences meetings and events restaurants bars wellness facilities gift experiences partnerships and bespoke Rosewood experiences Identify cross-selling and upselling opportunities while protecting the hotel s luxury positioning and rate integrity Monitor account performance market trends lost business booking pace and competitive activity to identify risks and opportunities

• Event amp Operational Coordination Work closely with Events Revenue Management Marketing Reservations Food amp Beverage Front Office Finance Housekeeping Wellness Engineering Security and other operational departments to ensure seamless guest and client experiences Support the Events amp Catering team through site inspections proposal development client engagement and business conversion activities Ensure timely and accurate handover of confirmed Corporate and MICE business including room blocks event requirements VIP arrangements billing instructions contractual obligations and service expectations

• Reporting amp Commercial Planning Maintain accurate customer account opportunity production and activity records within approved sales systems and CRM platforms Prepare weekly and monthly reports forecasts account reviews pipeline summaries production analyses and lost business commentary Contribute to the annual Sales amp Marketing Plan through market intelligence account insights and segment development recommendations

Qualifications

• Combined strong strong Experience strong Proven experience in luxury hospitality sales corporate account management MICE sales business development or a related commercial role Strong understanding of Abu Dhabi UAE GCC regional and international Corporate and MICE source markets strong Market Knowledge strong Strong understanding of luxury hotel positioning corporate contracting government and diplomatic business meetings and events association business account strategy and relationship-based selling strong Systems Proficiency strong Proficiency in Microsoft Office and experience with Delphi Salesforce Opera or equivalent hotel sales systems and CRM platforms strong Commercial Expectations strong Deliver agreed Corporate and MICE revenue production activity pipeline and conversion targets Build a balanced portfolio of Corporate Government Diplomatic DMC PCO Agency Association and MICE accounts Increase market share profitability client retention and need-period business through proactive selling and strategic account development Support Rosewood Elite Global Sales Corporate Government Diplomatic MICE DMC Agency Partnership and Luxury Lifestyle business opportunities This would create a clean market-standard Sales Manager Corporate amp MICE role suitable for a single vacancy while maintaining Rosewood s luxury positioning and commercial expectations Proven experience in luxury hospitality sales, corporate account management, MICE sales, business development, or a related commercial role.Strong understanding of Abu Dhabi, UAE, GCC, regional, and international Corporate and MICE source markets.Strong understanding of luxury hotel positioning, corporate contracting, government and diplomatic business, meetings and events, association business, account strategy, and relationship-based selling.Proficiency in Microsoft Office and experience with Delphi, Salesforce, Opera, or equivalent hotel sales systems and CRM platforms.