Sales Lead/Account Manager

D24 Fintech Group; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

D24 Fintech, a global technology solutions provider in the fintech and digital assets space, is seeking a Sales Lead/Account Manager in Dubai. The role combines hunting for new clients with managing and expanding existing accounts to drive sustainable revenue growth.

You will engage prospects, onboard clients, and maintain strong relationships while collaborating with Trading, Operations, Compliance, Finance, and Tech teams to ensure seamless delivery and product adoption.

Qualifications

• 3–5 years of experience in sales, account management, or business development.
• Proven track record in lead generation, client acquisition, and account growth.
• Experience managing both new business and existing client portfolios.

Responsibilities

• Lead Generation & New Client Acquisition: identify, research, qualify, and build a strong pipeline of prospects.
• Client Relationship Management: serve as primary relationship owner and manage growth of accounts.
• Revenue Growth & Commercial Execution: drive revenue, identify upsell/cross-sell opportunities, and handle renewals.
• Account Performance & Pipeline Management: track revenue trends and CRM-based activity.
• Cross-Functional Collaboration: work with Trading, Operations, Compliance, Finance, and Tech for onboarding and delivery.
• Market Insight & Opportunity Development: monitor market trends and customer feedback for opportunities.
• Process Improvement & Operational Excellence: refine sales processes and enable automation tools.
• Team Leadership & Coaching (Sales Lead level): coach Account Managers and improve qualification/closing strategies.

Skills

Lead generation

Account management

CRM proficiency

Negotiation

Communication

Pipeline management

Tools

CRM systems

Job description

The Sales Lead/Account Manager plays a dual role: driving new business through proactive lead generation and managing ongoing relationships with existing clients. This position requires a strong balance of sales hunting, client onboarding, and long-term account management.

You will work with existing leads, generate new opportunities, ensure clients are confirmed and accepted, and maintain strong relationships to support long-term growth.

Key Responsibilities

Lead Generation & New Client Acquisition

• Identify, research, and qualify new prospects across relevant markets.
• Build and maintain a strong pipeline of potential clients through outbound outreach, networking, events, and digital channels.
• Engage prospects with clear communication of product offerings and value propositions.
• Manage the full lead cycle: from initial outreach to client confirmation and acceptance.

Client Relationship Management

• Serve as the primary relationship owner for assigned clients.
• Manage and grow a portfolio of existing accounts.
• Ensure high levels of client satisfaction, retention, and long-term engagement.
• Maintain detailed documentation of client interactions and account plans.
• Proactively address client escalations and ensure timely resolution.

Revenue Growth & Commercial Execution

• Drive monthly, quarterly, and annual revenue growth aligned with the company’s strategy.
• Identify and execute upsell and cross‑sell opportunities.
• Lead commercial discussions, renewals, and contract negotiations.
• Prepare and deliver proposals, presentations, and commercial documentation.
• Provide accurate sales forecasts and contribute to revenue

Account Performance & Pipeline Management

• Track account performance, revenue trends, and pipeline activity using CRM tools.
• Measure and adjust performance against defined KPIs and sales metrics.
• Monitor client usage, engagement, and product adoption to identify growth opportunities.

Cross‑Functional Collaboration

• Work closely with Trading, Operations, Compliance, Finance, and Tech teams to ensure seamless onboarding and service delivery.
• Communicate client insights, market needs, and product feedback to internal partners.
• Support the development of competitive programs, automation workflows, and sales enablement tools.

Market Insight & Opportunity Development

• Monitor market trends, competitor activity, and customer feedback.
• Identify new commercial opportunities and emerging client needs.
• Maintain strong knowledge of digital assets, FX, and trading technology to support consultative selling.

Process Improvement & Operational Excellence

• Participate in discussions to refine and improve sales processes.
• Recommend enhancements to systems, workflows, and marketing automation tools.
• Support the development of scalable, efficient sales methodologies.

Team Leadership & Coaching (for Sales Lead level)

• Assess strengths and development areas within the sales team.
• Provide hands‑on coaching to Account Managers.
• Support the refinement of qualification processes and closing strategies.
• Foster a culture of continuous improvement and high performance.

Qualifications & Requirements

• 3–5 years of experience in sales, account management, or business development.
• Proven track record in lead generation, client acquisition, and account growth.
• Experience managing both new business and existing client portfolios.
• Strong understanding of sales pipelines, qualification processes, and commercial negotiations.
• Familiarity with CRM systems and digital prospecting tools.
• Ability to manage multiple leads, accounts, and priorities simultaneously.
• Strong communication, presentation, and negotiation abilities.
• Comfortable working with monthly quotas and performance targets.
• Highly organized with strong attention to detail.
• Ability to work independently with minimal supervision.
• Interest or background in blockchain, fintech, FX, or trading technology is an advantage.

About D24 Fintech

D24 Fintech is a global technology provider building secure, scalable, and future-ready digital solutions for modern financial operations. We partner with clients to simplify payments and platforms, strengthen risk controls, and bring greater transparency to how finances move, delivering solutions engineered to the highest standards of security, reliability, and compliance.

At D24 Fintech, the bar is clear: we deliver, and we do it in cohesion.

We win together; no silos, no politics, just a team aligned on outcomes and stepping in where it matters. We own it, taking responsibility end-to-end and driving things forward. We lead with integrity first, being direct and transparent, and holding high standards in everything we do. We move at pace and with agility, focused on what matters, quick to adapt, and comfortable operating in a changing world. And we innovate by default, constantly finding better ways to build, deliver, and improve.

If you take pride in ownership, thrive in high-performance teams, and want to build alongside people who show up and pull their weight, you’ll feel at home here.

D24 Fintech is a global technology solutions provider, delivering scalable, compliant, and innovative solutions and services tailored for diverse digital and traditional asset ecosystems.