Sales Executive - Leisure

Hyatt Hotels Corporation; Dubai; On-site; AED 240,000 - 360,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Sales Executive to maximize sales for the Residences, aligning with Rooms, F&B and other revenue teams. You will maintain records, manage quotas, and present timely sales reports while conducting client inspections and building long-term relationships.

The role requires a hospitality or tourism qualification and 2+ years in Sales or hotel operations, with strong problem-solving and interpersonal skills. On-site position with heavy client interaction.

Qualifications

• 2+ years work experience in Sales or Assistant Manager in hotel operations.
• Good problem solving, administrative and interpersonal skills.
• Ideally a degree or diploma in Hospitality or Tourism management.

Responsibilities

• Maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.
• Establish an efficient trace file to ensure all business booked is tracked.
• Submit Sales reports in a timely manner.
• Entertain and conduct residences inspections to clients when required.
• Establish and maintain strong relationships with established clientele and explore new business opportunities.
• Liaise with related operation departments to ensure guest requests and expectations are met.
• Handle guest and employee inquiries in a courteous and efficient manner, with timely follow-up when needed.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality/ Tourism degree or diploma

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

The Sales Executive is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.

• To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.
• To establish an efficient trace file to ensure that all business booked is properly tracked.
• To submit Sales report in a timely manner.
• To entertain and conduct residences inspections to clients whenever required.
• To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.
• To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
• To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in Sales or Assistant Manager in hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

Knowledge of ISO 14001:2015 (EMS) standards and ability to comply with HRDCH environmental management procedures.

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