Sales Executive - Leisure

Hyatt; Dubai; On-site; AED 167,000 - 279,000; Full time

Job summary

Hyatt in Dubai seeks a Sales Executive to maximize hotel sales and meet targets while collaborating with Rooms, F&B and other revenue units. You will maintain records of Sales Agreements, Contracts and Quotations, and ensure all booked business is tracked and reported promptly.

The role requires developing strong client relationships, exploring new opportunities, and coordinating with operations to satisfy guest requests and inquiries.

Qualifications

• Degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years experience in Sales or Assistant Manager in hotel operations.
• Good problem solving, administrative and interpersonal skills.

Responsibilities

• Maximize sales and achieve targets across hotel segments.
• Maintain complete records of Sales Agreements, Contracts and Quotations.
• Establish an efficient trace file to ensure all business booked is tracked.
• Submit Sales reports in a timely manner.
• Entertain and conduct residences inspections to clients when required.
• Build and maintain strong relationships with established clientele and seek new opportunities.
• Liaise with related operation departments to meet guest requests and expectations.
• Handle guest and employee inquiries courteously; ensure timely follow-up if needed.

Skills

Sales experience

Interpersonal skills

Problem solving

Administrative skills

Education

Degree or Diploma in Hospitality or Tourism Management

Job description

The Sales Executive is responsible to maximize sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments.

To maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the Residences.

To establish an efficient trace file to ensure that all business booked is properly tracked.

To submit Sales report in a timely manner.

To entertain and conduct residences inspections to clients whenever required.

To establish and maintain strong relationship with the established clientele and to constantly explore into new business opportunities.

To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.

To handle guest and employee inquiries in a courteous and efficient manner, reporting complaints or problems. If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner.

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience in Sales or Assistant Manager in hotel operations.

Good problem solving, administrative and interpersonal skills are a must.