Sales Executive

Rolls-Royce Motor Cars AGMC; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

AGMC Rolls-Royce Motor Cars in Dubai seeks a Sales Executive to meet and exceed luxury automotive sales targets while delivering an exceptional customer experience aligned with the Rolls-Royce brand. You will present the product range, manage the full customer journey, and ensure premium handovers that emphasize features and bespoke options.

The role requires 3–5 years in luxury automotive sales, strong negotiation skills, CRM proficiency, and a passion for delivering an exclusive buying

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• Strong negotiation and closing abilities.
• Proficiency in CRM systems and handling detailed client preferences.
• Ability to deliver an exclusive, personalised buying experience.

Responsibilities

• Present and demonstrate the Rolls-Royce product range to meet customer needs.
• Ensure the customer journey from quotations to reviews aligns with brand standards.
• Deliver memorable vehicle handovers with comprehensive feature explanations.
• Develop and maintain relationships with existing and potential customers.
• Collaborate with internal teams to ensure a seamless customer experience.
• Maintain accurate paperwork and adhere to pricing structures and policies.
• Liaise with banks and insurers to secure favourable deals for customers and the company.

Skills

Negotiation

Relationship building

CRM proficiency

Closing abilities

Education

Bachelor's degree in Business/Marketing or related field

Job description

Job Overview

The primary purpose of the Rolls-Royce Sales Executive role is to meet and exceed sales and profitability targets by delivering an exceptional customer experience aligned with the Rolls-Royce brand.

Roles and Responsibilities

• Present and demonstrate the Rolls-Royce product range to meet individual customer needs and expectations.
• Ensure that the entire customer journey, including quotations, offers, test drives, and reviews, aligns with Rolls-Royce brand standards.
• Make vehicle deliveries a memorable experience by providing comprehensive explanations of all features and benefits.
• Collect and compile market data on competitive brands to support business planning and decision-making.
• Develop and maintain relationships with existing and potential customers through ethical sales methods and personalised interactions.
• Ensure the accurate processing of all paperwork and documentation in compliance with company policies and procedures.
• Adhere to pricing structures and administrative requirements to maintain consistency and transparency.
• Liaise with banks and insurance companies to secure favourable deals for both customers and the company.
• Ensure timely receivables from the market, minimising financial risks and maintaining cash flow efficiency.
• Work closely with Service, Parts, Finance, and New Car Sales departments to ensure a seamless customer experience.
• Maintain high professional standards of communication with customers before, during, and after the sales process.
• Stay updated with Rolls-Royce product knowledge, industry trends, and competitor offerings to provide informed recommendations.
• Ensure adherence and compliance with policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct, and company values.

Key Accountabilities

• Achieve and exceed sales and profitability targets through effective sales strategies and customer engagement.
• Continuously maintain high customer satisfaction and retention levels.
• Explore and create new sales opportunities to improve market penetration in both existing and new segments.
• Utilise the company's database for prospecting, repeat sales, and customer referrals to drive business growth.
• Handle customer complaints professionally, ensuring timely resolution and corrective action.
• Promote the Rolls-Royce brand by actively participating in marketing initiatives and ensuring a consistent brand experience.
• Continuously seek opportunities for personal and professional development.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Strong negotiation, relationship-building, and closing abilities.
• Proficiency in CRM systems and handling detailed client preferences.
• Ability to deliver an exclusive, personalised buying experience.
• Knowledge of Rolls-Royce vehicles, bespoke customisation, and the luxury market is a plus.

Experience Required

• 3-5 years of experience in luxury automotive sales or high-end retail.
• Experience within luxury automotive, luxury goods, or ultra-premium client services.
• A proven track record in premium or bespoke sales is an added advantage.

Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining AGMC Rolls-Royce Motor Cars.