The primary purpose of the Lotus Sales Executive is to drive the sales of Lotus vehicles by delivering an exceptional customer experience that reflects the brand's heritage, innovation, and high-performance DNA. The role focuses on building long-term customer relationships, achieving sales targets, and representing the Lotus brand with professionalism, passion, and product expertise.
- Promote and sell Lotus vehicles in line with brand standards and business objectives.
- Deliver an exceptional customer journey from initial enquiry through to vehicle handover.
- Proactively generate leads through networking, referrals, digital channels, events, and prospecting activities.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Conduct professional vehicle presentations, demonstrations, and test drives, highlighting Lotus' performance, technology, and heritage.
- Prepare quotations, negotiate sales, and successfully close deals while ensuring a premium customer experience.
- Achieve monthly and annual sales targets while maintaining high customer satisfaction.
- Maintain accurate customer records and sales activities within the CRM system.
- Coordinate with Finance, Aftersales, Marketing, and Vehicle Preparation teams to ensure seamless vehicle delivery.
- Conduct premium vehicle handovers, ensuring customers are fully familiar with vehicle features, technology, and ownership benefits.
- Stay up to date with Lotus products, competitor activity, and market trends.
- Represent the Lotus brand at showroom events, product launches, exhibitions, and customer engagement activities.
- Ensure compliance with company policies, procedures, ISO standards, Health & Safety requirements, and ethical business practices.
Key Accountabilities
- Achieve and exceed monthly and annual vehicle sales targets.
- Generate new business through prospecting, referrals, repeat customers, and corporate opportunities.
- Deliver exceptional customer satisfaction throughout the sales journey.
- Maintain strong CRM discipline and accurate sales reporting.
- Build long-term customer relationships to increase loyalty and repeat business.
- Promote Lotus as a leading luxury performance automotive brand.
- Continuously improve product knowledge, sales techniques, and customer engagement skills.
Requirements
We’re looking for someone who:
- Has 3–5 years of experience in luxury or high-performance automotive sales, or a proven sales background in luxury retail or premium hospitality.
- Is exceptionally well-presented and confident, engaging with premium clientele.
- Has a strong track record of meeting or exceeding sales targets.
- Excels at building long-term customer relationships.
- Is passionate about delivering a world-class customer experience.
- Holds a valid UAE driving licence.
Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining AGMC.