Sales Enablement & Retention Specialist

Cigna Health and Life Insurance Company; Dubai; On-site; AED 112,000 - 179,000; Full time

Job summary

Cigna Healthcare is seeking a Sales Enablement & Retention Assistant in Dubai to support the sales and retention teams. The role emphasizes proactive outreach, document collection, CRM management, and administrative coordination to drive retention and conversion.

The ideal candidate is detail-oriented, organized, and comfortable communicating with customers and internal stakeholders, ensuring data accuracy and efficient sales processes.

Qualifications

• Proactively outreach for KYC/POA and documentation within timeframes.
• Validate and assess document acceptability for accuracy and completeness.
• Identify potential cancellation risks and escalate to Account Manager.
• Maintain accurate data in the CRM and support retention activities.

Responsibilities

• Support sales and retention through proactive outreach and administrative coordination.
• Collect documents, manage CRM updates, and ensure data integrity.
• Engage customers and internal stakeholders to improve lead conversion and retention.

Skills

CRM management

Attention to detail

Customer communication

Tools

CRM system

Job description

Cigna Healthcare is seeking a Sales Enablement & Retention Assistant in Dubai to support the sales and retention teams. The role emphasizes proactive outreach, document collection, CRM management, and administrative coordination to drive retention and conversion.

The ideal candidate is detail-oriented, organized, and comfortable communicating with customers and internal stakeholders, ensuring data accuracy and efficient sales processes.