Sales Enablement & Retention Specialist

Cigna; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Cigna Healthcare in Abu Dhabi is hiring a Sales Enablement & Retention Assistant to provide administrative and customer engagement support that drives retention and conversion. You will manage documentation, lead follow-ups, and CRM updates to help the sales team focus on high-value activities.

The role emphasizes attention to detail, organization, and clear communication with customers and internal stakeholders, ensuring data accuracy and contributing to a smoother sales process.

Responsibilities

• Proactively call and email assigned KYC/POA cases to obtain up-to-date documentation.
• Validate submitted documents and assess their acceptability.
• Update customer and document information accurately in the CRM.
• Reconnect with old opportunities via email or phone and flag re-engaged leads.

Job description

Cigna Healthcare in Abu Dhabi is hiring a Sales Enablement & Retention Assistant to provide administrative and customer engagement support that drives retention and conversion. You will manage documentation, lead follow-ups, and CRM updates to help the sales team focus on high-value activities.

The role emphasizes attention to detail, organization, and clear communication with customers and internal stakeholders, ensuring data accuracy and contributing to a smoother sales process.