CRM-Driven Sales Enablement & Retention Associate

Cigna Healthcare; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Cigna Healthcare is seeking a Sales Enablement & Retention Assistant in the Dubai area to support the sales and retention functions. You will handle proactive outreach, documentation collection, CRM management, and administrative coordination to improve lead conversion and data accuracy.

The role emphasizes attention to detail, strong organizational skills, and effective communication with customers and internal stakeholders to drive efficiency in the sales process.

Qualifications

• Detail-oriented, organized, and comfortable communicating with customers and internal stakeholders.
• Maintains data accuracy and supports the sales process.
• Experience with documentation, lead follow-ups and CRM updates.

Responsibilities

• Proactively collect KYC/POA documents and validate them.
• Update CRM with customer and document information.
• Reach out to old opportunities to assess renewed interest and re-engage leads.
• Coordinate administrative tasks to support sales enablement and retention.

Skills

CRM management

Attention to detail

Organizational skills

Communication

Administrative coordination

Lead follow-up

Tools

CRM software

Job description

Cigna Healthcare is seeking a Sales Enablement & Retention Assistant in the Dubai area to support the sales and retention functions. You will handle proactive outreach, documentation collection, CRM management, and administrative coordination to improve lead conversion and data accuracy.

The role emphasizes attention to detail, strong organizational skills, and effective communication with customers and internal stakeholders to drive efficiency in the sales process.