Sales Development Representative (MEA)

Creatio; Dubai; Hybrid; AED 112,000 - 167,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive compensation

Job summary

Creatio, a leading AI CRM and low-code automation platform, is seeking a passionate Sales Development Representative (MEA) based in Dubai, UAE. You will generate and qualify leads, collaborate with sales and marketing, and help build a healthy pipeline in the Middle East & Africa region.

Ideal candidates have 1-3 years in B2B SaaS or CRM sales, proficiency with CRM tools, and fluency in English and Arabic. A hybrid office-based role offers growth and learning opportunities within a dynamic team.

Qualifications

• 1-3 years in SDR or related sales role within B2B SaaS or CRM software.
• Proven track record of generating leads and meeting KPIs.

Responsibilities

• Lead generation & prospecting to identify qualified opportunities.
• Collaborate with Sales & Marketing to align on lead quality and hand-off.
• Maintain CRM records and track progress against KPIs.
• Design and execute outreach via email, phone, and LinkedIn.
• Continuously optimize outreach strategies for better results.

Skills

Lead generation

Prospecting

CRM proficiency

English fluency

Arabic language

Tools

Sales Navigator

Outreach.io

Job description

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We are seeking a passionate, proactive, and results-driven Sales Development Representative (MEA) who is excited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.

You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.

The role is based in Dubai, UAE.

Responsibilities:

• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio's products.


• Market Research & Intelligence: Analyze the competitive landscape, identify target industry segments, and stay up to date on trends in CRM and low-code automation.


• Collaboration with Sales & Marketing: Partner closely with sales executives to align on lead quality and conversion strategy, ensuring a seamless hand-off of qualified opportunities.


• Pipeline Management: Keep CRM records accurate and up to date, manage lead and account data, and track progress against sales metrics.


• Outbound Campaigns: Design and execute personalized email, phone, and LinkedIn outreach to engage prospects and build a strong, healthy pipeline.


• Performance Optimization: Continuously test and refine outreach techniques, adopting best practices to improve prospecting effectiveness and results.

Requirements:

• Industry Knowledge: 1-3 years of experience in an SDR, staffing, or related sales role, ideally within B2B SaaS, CRM, or automation software.


• Proven Track Record: Demonstrated success in generating leads, consistently meeting or exceeding KPIs, and contributing to revenue growth.


• CRM and Sales Tools: Proficiency with CRM software and experience using prospecting tools such as Sales Navigator, Outreach.io, or similar.


• Understanding of AI & CRM Trends: Familiarity with AI developments and CRM software, along with an understanding of how these technologies impact business operations.


• Availability to work from the office in a hybrid environment.


• Fluency in English (B2) and Arabic.

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.


• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.


• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.


• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.


• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type

Our core values

We wholeheartedly believe in our values.
They guide each decision we make, serving as the path we follow to achieve our goals.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

Passion

Strive for excellence

Grow every day