Sales Coordinator / Indoor Sales Executive

MUFADDAL SHABBIR BUILDING MATERIAL TRADING (LLC); Dubai; Vor Ort; AED 67.000 - 100.000; Vollzeit

Zusammenfassung

MUFADDAL SHABBIR BUILDING MATERIAL TRADING (LLC) is seeking a Sales Coordination professional to manage customer enquiries received via email and the company landline, coordinating with the sales team to obtain pricing and stock details. You will prepare quotations based on approved information and follow up to convert enquiries into orders.

The role requires 2–5 years in sales coordination, strong English and Hindi language skills, and excellent email/phone communication.

Qualifikationen

• 2–5 years of experience in sales coordination, indoor sales, or sales support preferred.
• Experience in Building Materials, Hardware, Electrical, Plumbing, or Wholesale Trading is an advantage.
• Fluent English (spoken and written) is mandatory; Hindi is required.
• Excellent professional email writing and telephone communication skills.
• Good organizational skills and ability to manage multiple enquiries and follow-ups.

Aufgaben

• Monitor the company sales email inbox and respond to customer enquiries.
• Answer incoming calls on the sales landline and record customer requirements.
• Coordinate with sales executives to obtain pricing, product details and stock availability.
• Prepare and send quotations based on approved pricing and information.
• Follow up on quotations and enquiries until orders are secured or closed.
• Ensure no enquiry is missed and keep records updated in the CRM.

Kenntnisse

Fluent English

Hindi

Email writing

Telephone communication

Organization

Multitasking

MS Office

CRM systems

Tools

Odoo ERP

CRM software

Jobbeschreibung

Role

Manage customer enquiries received through email and company landline coordinate with the sales team to obtain pricing and availability prepare and send quotations based on approved information and follow up with customers to ensure timely responses

Responsibilities

• Monitor the company sales email inbox and respond promptly to all customer enquiries
• Answer incoming calls on the company sales landline and record customer requirements
• Coordinate with the respective sales executives to obtain pricing product details and stock availability
• Prepare and send accurate quotations based on approved pricing and information from the sales team
• Follow up on pending quotations and customer enquiries until they are converted into orders or closed
• Ensure no customer enquiry is missed or left unanswered
• Maintain and update enquiry quotation and follow-up records in Odoo CRM
• Provide customers with product information and availability after confirmation with the sales team
• Ensure effective communication and coordination between customers and sales executives

Requirements

• 2–5 years of experience in sales coordination, indoor sales, or sales support preferred.
• Previous experience in Building Materials, Hardware, Electrical, Plumbing, or Wholesale Trading is a strong advantage.
• Fluent spoken and written English is mandatory.
• Must be able to speak and understand Hindi.
• Excellent professional email-writing and telephone communication skills.
• Good organizational skills with the ability to manage multiple enquiries and follow-ups.
• Proficient in MS Office, email communication, and basic computer applications.
• Experience with Odoo or other ERP/CRM systems is an advantage.
• Must currently reside in the UAE.
• Female candidates are encouraged to apply.