Sales Coordinator Branch

Ejabi Group | GCC & East Africa; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Ejabi Group in Dubai is seeking an experienced Sales Coordinator to support the sales team and ensure smooth operations across inquiries, quotations, orders, deliveries and payment follow-ups. The role requires strong communication, attention to detail, and the ability to work with multiple departments.

You will coordinate daily activities with warehouse, logistics, finance, and procurement, maintain customer records and pricing, and help resolve issues.

Qualifications

• 2+ years of experience in sales coordination or related roles.
• Strong organizational and multitasking abilities.
• Fluency in English and Arabic.

Responsibilities

• Coordinate daily sales activities and support the sales team.
• Prepare quotations, sales orders, and respond to inquiries.
• Maintain accurate customer records and pricing data.
• Coordinate with warehouse and logistics for on-time deliveries.
• Follow up on payments and balances with customers.
• Collaborate with finance, logistics, procurement, and warehouse teams.
• Track customer feedback and address concerns.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Tools

Microsoft Office

Odoo

Job description

Job Scope:

EJABI Group- Dubai is seeking an experienced Sales Coordinate to support our sales team and ensure the smooth execution of sales operations. The ideal candidate will coordinate customer inquiries, quotations, orders, deliveries, and payment follow-ups while maintaining excellent customer relationships. This role requires strong communication skills, attention to detail, and the ability to work effectively with multiple departments.

Duties and Responsibilities:

• Coordinate daily sales activities and provide administrative support to the sales team.
• Prepare and follow up on quotations, sales orders, and customer inquiries.
• Maintain accurate customer records, pricing information, and sales documentation.
• Coordinate with the warehouse and logistics teams to ensure timely delivery of orders.
• Monitor order status and proactively communicate updates to customers and sales personnel.
• Follow up with customers regarding payments, outstanding balances, and order requirements.
• Track customer feedback and coordinate with relevant departments to address concerns.
• Coordinate collection cheques and banking-related documentation when required.
• Collaborate with finance, logistics, procurement, and warehouse departments to ensure smooth operations.
• Perform additional administrative and coordination duties assigned by management

Requirements:

• Minimum 2 years of experience in Sales Coordination, Sales Administration, Customer Service, or a related role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/CRM systems (Odoo experience is an advantage).
• Strong attention to detail and problem-solving skills.
• Fluency in English and Arabic.