Sales Coordinator - Emirati Talent

Rotana Hotels; Abu Dhabi; On-site; AED 78,000 - 112,000; Full time

Job summary

Rotana Hotels in Abu Dhabi is seeking a passionate Sales Coordinator to support the sales office. You will prepare offer letters, update the sales database, and ensure documents are checked before signature, while maintaining an organized filing system to prevent data loss.

You will handle inquiries, follow up on correspondences, assist in month-end reports, and ensure timely dispatch of offers within 24 hours, contributing to a smooth, high-service environment in a pressurized setting.

Qualifications

• Experience in sales administration or office coordination.
• Strong written and verbal communication skills.
• Proficiency with filing systems and data management.

Responsibilities

• Prepare and type sales team's offer letters and update the sales database.
• Ensure documents are reviewed before signature by the Director of Sales or executives.
• Maintain a prompt follow-up and trace system for all correspondences.
• Handle incoming calls and guest inquiries in the sales team's absence and route as needed.
• Ensure monthly sales reports are completed and submitted on time.
• Ensure offers and correspondence to the sales team are dispatched within 24 hours.
• Communicate effectively with all levels to support a pressurized work environment.
• Ensure all equipment is functioning properly and maintained.

Skills

Administrative support

Sales coordination

Communication skills

Organizational skills

Job description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Sales Coordinator you are responsible to handle all the administrative requirements of the sales office whereby your role involves maintaining an organized, systematic and updated filing system in order to ensure easy accessibility to required data and avail loss of data from the hardware and will include key responsibilities such as:

• Prepare and type sales team's offer letters, update the sales database system and ensure it is reviewed and properly checked before handing it for signature
• Compose letters, memos, faxes and other mail on behalf of the Director of Sales and other executives
• Maintain a prompt and accurate follow up and trace system for all correspondences
• Handle all incoming calls and guest's inquiries in the absence of the sales team and channel to the concerned if the inquiry requires immediate action
• Ensure that the sales month end report is accomplished and submitted on time
• Ensure that all correspondence and offers related to the sales team goes out within maximum of 24 hours
• Communicate well at all levels dealing with the various administrative demands placed by the pressurized working environment
• Ensure that all equipment is in proper working order and cultivate care for all equipment used