Sales Coordinator

Fairmont Hotels & Resorts; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel brand is seeking a Sales Coordinator to support their Sales team at SO/ Ras Al Khaimah. The role involves administrative duties, client interaction, and sales activities, requiring 1–2 years of experience in the hospitality industry. Strong organizational skills and proficiency in English are essential, with Russian being highly preferred. This position offers a competitive package and opportunities for career development.

Benefits

Competitive package

Development opportunities

Qualifications

• Minimum 1–2 years of experience in sales coordination, preferably in hospitality.
• Strong knowledge of CIS markets and travel trends preferred.
• Excellent communication skills in English; proficiency in Russian is a plus.

Responsibilities

• Provide administrative and organizational support to the Sales team.
• Coordinate client interactions and respond to inquiries promptly.
• Assist in sales activities and prepare reports on market trends.

Skills

Communication Skills

Organizational Skills

Customer Relationship Management

Multitasking

Detail-oriented

Education

Bachelor’s degree in Business, Sales, Marketing, or related field

Tools

Microsoft Office

CRM Systems

Job description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with its avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

The Sales Coordinator – provides administrative, organizational, and sales support to the Sales team at SO/ Ras Al Khaimah. This role ensures smooth day-to-day operations, effective communication with clients and internal teams, and contributes to achieving sales objectives.

Key Responsibilities

Sales Support

• Assist the Director of Sales and Sales Managers in managing accounts within themarkets.
• Prepare proposals, contracts, and official correspondence for clients and partners.
• Maintain and update the customer relationship management (CRM) system with accurate client information, booking details, and activity logs.

Coordination & Administration

• Coordinate site inspections, familiarization trips, and client visits for partners.
• Act as a liaison between the Sales team and hotels to ensure effective communication and smooth workflow.
• Support the preparation of presentations, reports, and market analyses.
• Handle administrative tasks such as filing, scheduling, travel arrangements, and expense reports.

Client Interaction

• Respond promptly to client inquiries, requests for information, and general correspondence.
• Support in building and maintaining strong relationships with travel trade partners, tour operators, and corporate clients in the region.
• Follow up on pending proposals, contracts, and payments to ensure timely closure.

Sales Activities

• Assist in the preparation and participation of trade shows, exhibitions, and roadshows related to the markets.
• Support promotional campaigns and marketing initiatives targeted at the region.
• Track and report monthly sales activities, revenues, and market trends.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 1–2 years of experience in sales coordination, front desk or reservation departments, preferably in hospitality, tourism, or luxury travel.
• Minimum 1–2 years of experience in sales coordination, preferably in hospitality, tourism, or luxury travel.
• Strong knowledge of the CIS markets and travel trends is an advantage.
• Excellent communication skills in English; Russian language proficiency highly preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Strong organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Positive attitude, team-oriented, and client-focused mindset.

Additional Information

What awaits you…

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.