Sales Coordinator

Careers International; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Careers International in Dubai is seeking a Sales Coordinator to support the sales team with administrative and operational tasks. The role focuses on accurate order processing, client communication, and cross-functional coordination with procurement and logistics.

The ideal candidate will have a Bachelor’s degree in Business Administration or related field and 3+ years in sales coordination, preferably in construction materials. Proficiency in CRM and MS Office is essential.

Qualifications

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Responsibilities

• Assist the sales team in preparing quotations, proposals, and contracts.
• Process and track orders, ensuring accuracy and timely delivery.
• Coordinate with clients to understand requirements and provide product information.
• Maintain and update customer records in the CRM system.
• Handle customer inquiries, complaints, and follow-ups in a professional and timely manner.
• Collaborate with warehouse and logistics teams to manage stock levels and ensure timely delivery.
• Generate sales reports, performance metrics, and forecasts for management review.
• Organize and schedule meetings, sales presentations, and training sessions.

Skills

Communication skills

Organizational skills

Teamwork

Customer service

Multitasking

Education

Bachelor’s degree in Business Administration, Sales, Marketing, or related field

Tools

CRM systems

Microsoft Office

Sales tracking tools

Job description

The Sales Coordinator will provide administrative and operational support to the sales team, ensuring efficient order processing, customer satisfaction, and seamless communication between clients, suppliers, and internal teams.

Sales Support and Coordination:

• Assist the sales team in preparing quotations, proposals, and contracts.
• Process and track orders, ensuring accuracy and timely delivery.
• Coordinate with clients to understand requirements and provide product information.

Customer Relationship Management:

• Maintain and update customer records in the CRM system.
• Handle customer inquiries, complaints, and follow-ups in a professional and timely manner.

Order and Inventory Management:

• Collaborate with the warehouse and logistics teams to manage stock levels and ensure timely delivery of materials.
• Monitor and track shipments, updating customers on the status of their orders.

Coordination with Internal Teams:

• Act as a liaison between the sales, procurement, and logistics teams to ensure smooth operations.
• Support the sales team with market research and competitor analysis.

Documentation and Reporting:

• Maintain accurate documentation of sales orders, invoices, and delivery notes.
• Generate sales reports, performance metrics, and forecasts for review by management.

Administrative Duties:

• Organize and schedule meetings, sales presentations, and training sessions.
• Manage correspondence, emails, and phone calls related to sales inquiries.

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• 3+ years of experience in sales coordination, preferably in the construction or building materials industry.
• Knowledge of construction materials, products, and industry trends is a strong advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM systems and sales tracking tools.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.