SALES COORDINATOR

Gates Corporation; Abu Dhabi; On-site; AED 60,000 - 100,000; Full time

Job summary

Gates Corporation in Abu Dhabi is seeking a Sales Coordinator to prepare and provide quotes, follow up with the sales department, coordinate installation, service and troubleshooting, and ensure orders are processed accurately and delivered on time.

The role requires solid experience in indoor sales coordination or administration, familiarity with Oracle-based sales systems, and superior customer service. Strong English communication and organizational skills are essential.

Qualifications

• Two years of indoor sales coordination or administration experience.
• 2-4 years of experience in sales coordination or administration.
• Familiar with Oracle based sales systems and sales procedures and practices.

Responsibilities

• Prepare and provide quotes; acknowledge purchase orders and ensure order documentation is complete.
• Prepare additional quotes for changes in scope or material supplies.
• Coordinate installation, service and troubleshooting with Sales/Service/Purchase teams.
• Input orders and ensure processing aligns with customer requirements; ensure on-time delivery.
• Gather documentation for invoicing and maintain records of customer interactions.

Skills

Customer communication

Sales coordination

Team coordination

English proficiency

Education

Degree or Diploma

High School or equivalent

Tools

Oracle-based sales system

Job description

Job Description:

Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you.

Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations.

Let's simplify it, think belts and hoses. Found in motorcycles, conveyor belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all?

What to Expect

As a Sales Coordinator you will be responsible for preparing and providing quotes, follow up for the quotes with sales department, co-ordinate for installation, service and troubleshooting job, follow up with Sales/Service/Purchase Teams to help process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction and to help complete the sale.

Essential Duties And Responsibilities

• Responsible to preparing and providing quotes, acknowledge the purchase order. Ensure all documentation done with respect to completeness of order.
• Prepare additional quote for the change in scope, supply of material etc.
• Ensure all documents are received in completeness with customer acknowledgement.
• Prepare quotations, requested by HOD, Managers and Sales Engineers.
• Prepare MR for the required material for service Job.
• Read and interpret RFQ from the customer.
• Report and document the activities carried out in line with the documentation requirements of the company.
• In addition, shall also support the activities of the other units whenever requested
• Assist with typing, inputting data, and other secretarial or administrative duties
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Responsible to follow up with Supply Chain and insuring Materials are delivered
• Gather all documentations for invoicing.
• Keep records of customer interactions, process customer accounts and file documents
• Contribute to team effort by accomplishing related results as needed
• Support Sales team by completing orders and keeping customers informed of delays and delivery dates
• Completes work with a limited degree of supervision
• Applies knowledge of how the team integrates with other teams to achieve objectives
• Provides solutions to atypical problems based on proven practices or procedures
• Impacts the quality, timeliness and effectiveness of the team; recommends changes to improve efficiency
• Explains job specific information

Keys to Success

• Experience in communicating with a variety of groups/customers at different knowledge levels; strong presentation skills
• Possesses managerial skills such as organizing, coordinating, integrating, directing and controlling.
• Excellent customer service and support oriented approaches to interaction are required
• Highly organized with real attention to detail.
• Proven leadership capabilities and experience.
• Excellent English command both written and verbally; Strong communicator. (Arabic would be an advantage).
• Professionalism and ability to exercise discretion with confidential information at all times is required.
• Requires skilled in a range of processes, procedures and systems to carry out assigned tasks or has developed deep skills in a single area
• Requires specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience

Supervisory Responsibilities

• Functions as an individual contributor
• Provides informal guidance and support to team members

Requirements And Preferred Skills

• Degree, Diploma or High School or equivalent.
• Two years, experience of indoor sales coordination or in administration role may be advantageous.
• 2-4 years of experience
• No degree requirements
• Familiar with Oracle based sales systems and sales procedures and practices

Why Gates?

Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow.

Work Environment

Gates is an Equal Opportunity and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law.

GDPR: Gates are committed to protecting your private data. Please see below the link to our Job Applicants Privacy Statement which we would ask you to read in full. By applying for this position, you confirm that you have read, understood and accepted this policy.