Sales Consultant - International Brands

Damas Jewellery; Abu Dhabi; On-site; AED 167,000 - 279,000; Full time

Benefits offered by this job

Competitive base salary with an unat:

Job summary

Damas Jewellery in Abu Dhabi invites an ambitious Sales Consultant to join our luxury boutique and represent a prestigious international partner.

You will deliver personalized client experiences, master the brand story, and build long-term relationships with a global, high-net-worth clientele, while maintaining the highest boutique standards.

This role rewards exceptional clienteling, targets, and collaboration with the team to elevate store performance.

Qualifications

• 2+ years of luxury jewelry/fine watches premium retail experience.
• GIA background or luxury watch certification is a plus.
• Fluency in English; Arabic/French/Russian/Mandarin preferred.
• Strong clienteling and data management experience.
• Ability to connect with high-net-worth individuals and VIP clients.
• Adaptable and resilient in a fast-paced luxury environment.

Responsibilities

• Deliver clienteling and personalized luxury experiences.
• Tell brand story and educate clients.
• Achieve sales targets and KPIs; upsell and cross-sell.
• Maintain VIP relationships with active client books and events.
• Uphold luxury boutique standards in merchandising and display.
• Manage inventory, stock security, POS, and orders.
• Collaborate with boutique team and brand leadership.

Skills

Clienteling

Sales excellence

Communication & presence

Relationship building

Luxury retail expertise

Team collaboration

Tools

POS system

CRM software

Job description

At Damas Jewellery, we collaborate with world-renowned international brands to bring exceptional luxury, craftsmanship, and heritage to the region. As part of our joint venture, we are looking for an ambitious and sophisticated Sales Consultant to serve as a brand ambassador for one of our prestigious international partners.

In this role, you will do more than sell fine jewelry and luxury timepieces—you will curate memorable client experiences, tell the story of iconic heritage, and build long-lasting relationships with a global, high-net-worth clientele.

What You Will Do

• Deliver Exceptional Clienteling & Experience: Welcome boutique guests with warmth, sophistication, and flawless service. Curate personalized styling and consultation sessions tailored to high-end client preferences.
• Be the Brand Storyteller: Master the history, craftsmanship, gemstone knowledge, and artistry of our international joint venture brand, passionately sharing this story with clients.
• Drive Commercial Excellence: Consistently achieve individual sales targets and KPIs, proactively identifying opportunities to upsell, cross-sell, and introduce novel collections.
• Build & Maintain VIP Relationships: Maintain an active client book (CRM), engaging key clients through personalized follow-ups, previews of new collections, private appointments, and exclusive brand events.
• Uphold Luxury Boutique Standards: Ensure visual merchandising, product display, layout, and lighting meet the exacting international luxury standards of the brand and Damas.
• Ensure Operational Precision: Manage inventory counts, strict stock security protocols, POS operations, and order tracking in compliance with internal luxury retail controls.
• Collaborate & Elevate: Work seamlessly with the broader boutique team, marketing, and joint-venture brand leadership to elevate the overall store performance and brand positioning.

What You Bring

• Experience: 2+ years of high-performing retail sales experience within luxury jewelry, fine watches, high fashion, or premium retail across the GCC/UAE market.
• Product Expertise: Strong understanding of fine craftsmanship, precious metals, diamonds, and gemstones (GIA background or luxury watch certification is a plus).
• Communication & Presence: Polished interpersonal skills, executive presence, and a natural ability to connect with high-net-worth individuals (HNWIs) and VIP clients.
• Language Skills: Fluency in English is essential; proficiency in Arabic, French, Russian, or Mandarin is highly preferred given our diverse international client base.
• Client-Centric Mindset: Proven track record in personal clienteling, client data management, and building repeat business.
• Adaptability & Resilience: Thrives in a fast-paced luxury boutique environment with a proactive, team-oriented approach.

What We Offer

• Competitive base salary with an attractive, performance-driven commission structure.
• Comprehensive medical insurance and visa coverage..
• Employee discounts across group brands and clear pathways for career progression across retail operations, clienteling, and boutique management.