Assistant Boutique Manager – Fine Jewellery - Dubai

MODE SEARCH Ltd.; Dubai; On-site; AED 260,000 - 320,000; Full time

Job summary

Mode Search is supporting a fine jewellery brand with the search for an experienced Assistant Boutique Manager to join its Dubai Mall boutique. This is a key leadership appointment for someone who can combine strong clienteling expertise with commercial awareness, team development and consistently high standards of execution.

Based in Dubai Mall, this is a boutique-based role working closely with the Boutique Manager to support the overall commercial and operational performance of the store.

Qualifications

• Experience in luxury retail leadership, preferably in boutique settings.
• Strong clienteling and relationship-led selling experience.
• Fluency in Arabic and English is essential.

Responsibilities

• Support Boutique Director with day-to-day leadership and commercial performance.
• Maintain active client-facing engagement and develop key client relationships.
• Coach and develop the team on clienteling, relationships and performance.
• Uphold high standards of service, presentation and execution.
• Collaborate to raise overall boutique capability and commercial impact.

Skills

Clienteling

Leadership

Sales

Coaching

Relationship building

Team development

Attention to detail

Bilingual Arabic/English

Job description

Mode Search is supporting a fine jewellery brand with the search for an experienced Assistant Boutique Manager to join its Dubai Mall boutique. This is a key leadership appointment for someone who can combine strong clienteling expertise with commercial awareness, team development and consistently high standards of execution.

Based in Dubai Mall, this is a boutique-based role working closely with the Boutique Manager to support the overall commercial and operational performance of the store. The successful candidate will remain highly client-facing while helping to develop the team, strengthen client relationships and elevate the overall performance of the boutique.

The Role

• Support the Boutique Director with the day-to-day leadership and commercial performance of the boutique.
• Remain actively client-facing, contributing personally to sales and the development of key client relationships.
• Build and nurture strong relationships with HNW and VIC clients through a highly personalised, appointment-led approach.
• Coach and develop the team on clienteling, relationship building and commercial performance.
• Support the creation of a high-performance culture with a strong focus on service, execution and client experience.
• Identify opportunities to strengthen client engagement and drive sustainable commercial growth.
• Maintain exceptional standards across all aspects of boutique presentation, service and execution.
• Work in close partnership with the Boutique Director to help raise overall team capability and performance.
• Support operational excellence while ensuring the role remains strongly focused on client development and commercial impact.

Requirements

• Previous experience in an Assistant Boutique Manager, senior supervisory or comparable leadership role within luxury retail.
• Experience within a low-traffic, high-touch luxury jewellery or watches environment is highly desirable.
• Strong clienteling experience, particularly within appointment-based and relationship-led selling.
• Established credibility with HNW and VIC clients.
• Strong personal sales capability with the confidence to remain actively involved in client development.
• Proven ability to coach and develop teams beyond operational management.
• Strong commercial instincts with a clear understanding of how to drive boutique performance.
• Exceptional attention to detail and consistently high standards of execution.
• Mature and collaborative leadership style, with the ability to work effectively alongside the Boutique Director.
• Fluency in both Arabic and English is essential.

Please note: due to high volumes of interest, only shortlisted candidates will be contacted.