Sales Back Office & Logistics Coordinator

Parker Conect; Sharjah; On-site; AED 120,000 - 180,000; Full time

Job summary

Parker Conect seeks a Sales Back Office Coordinator to manage enquiries, prepare offers, and coordinate orders in our UAE operation. The role covers tender support, documentation, invoicing, and receivables while ensuring smooth communication with customers and suppliers.

You will work with sales engineers, handle ERP/CRM data, monitor deliveries and support customs procedures across UAE and GCC. A detail-oriented professional with strong coordination skills is preferred for this position.

Qualifications

• Experience in order processing, invoicing and shipment coordination.
• Familiar with ERP and CRM systems for tracking orders and customers.
• Ability to prepare offers, quotations and maintain records accurately.

Responsibilities

• Enquiries and offers
• Register incoming enquiries and RFQs, and track them through to award or loss
• Prepare commercial offers and quotations with sales engineers, including price calculations, delivery terms (Incoterms) and payment terms
• Compile tender and pre-qualification documents, vendor registration packages and compliance forms
• Order processing
• Review customer purchase orders against the offer, and flag any price, scope or terms gaps before acceptance
• Enter orders in the ERP system and issue order confirmations
• Place and follow up purchase orders with the German head office and third-party suppliers
• Track delivery dates and keep customers informed of order status
• Logistics and documentation
• Coordinate shipments with freight forwarders and the warehouse
• Prepare and check commercial invoices, packing lists, certificates of origin and delivery notes
• Support customs clearance in the UAE and GCC, including free-zone, import and re-export procedures
• Coordinate export-control documents with head office when required
• Invoicing and receivables
• Issue invoices, proforma invoices and credit notes, and check VAT treatment
• Monitor receivables and send payment reminders to customers
• Reconcile customer accounts and payment summaries with the finance team
• Track bank guarantees, advance payments and retention releases
• Sales support and reporting
• Maintain customer, price and order records in the CRM and ERP
• Prepare weekly and monthly reports: order intake, backlog, open offers and overdue payments
• Draft business correspondence, meeting minutes and undertaking letters
• Handle vendor approval submissions to consultants and main contractors

Skills

Communication

Attention to detail

Customer service

Team coordination

Education

Bachelor's degree in Business Administration

Tools

ERP system

CRM software

MS Excel

Job description

Parker Conect seeks a Sales Back Office Coordinator to manage enquiries, prepare offers, and coordinate orders in our UAE operation. The role covers tender support, documentation, invoicing, and receivables while ensuring smooth communication with customers and suppliers.

You will work with sales engineers, handle ERP/CRM data, monitor deliveries and support customs procedures across UAE and GCC. A detail-oriented professional with strong coordination skills is preferred for this position.