Sales Associate

Mohammed Rasool Khoory & Sons; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Mohammed Rasool Khoory & Sons in Dubai invites a passionate Sales Associate to join our luxury retail team. You will deliver an extraordinary customer experience, leveraging deep product knowledge and brand heritage to engage discerning shoppers.

The role focuses on exceeding sales targets, building a loyal clientele, and ensuring top-tier after-sales service in our luxury stores across Dubai. Previous luxury retail experience is preferred, with strong interpersonal and organizational skills.

Qualifications

• Minimum of one year's experience in retail luxury sales.
• Excellent interpersonal and customer service skills.
• Strong organizational and time management abilities.

Responsibilities

• Inspire customers with luxury brand knowledge and deliver a premium selling experience.
• Consistently meet or exceed monthly and seasonal sales targets.
• Build and maintain a loyal clientele base.
• Advise customers on product heritage, features, warranties, and trends.
• Ensure exceptional after-sales service following store policies.

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Job description

MOHAMMED RASOOL KHOORY & SONS. The Group Company that narrates the story of ancestors and successors, the past and present, the future and the success. It is the limitless ambition, the continuous work to achieve the anticipated goals to provide the best and the most beautiful of the creators of the elegance at the finest and the most reputed international trademarks.

We are looking for a passionate Sales Associate who have a flair for delivering an extraordinary customer experience to join our highly successful sales team.

Key Responsibilities:

• Inspire customers and exceed their expectations by providing a luxury selling experience to all by using your excellent product and brand knowledge
• Consistently achieving or exceeding monthly and seasonal individual and store sales goals, enhancing and developing the business
• Ensure customer loyalty by building and maintaining a clientele base
• Advising customers on information about product/brand heritage, (features, warranties) and trends and developments in the luxury market, showing passion for luxury products
• Ensuring exceptional customer service experience to after-sales customers visiting the stores by following the store’s after-sales processes and ensures full adherence to repair/return policies and procedures.

Requirements:

• Minimum of one years’ experience of sales and customer service within the retail luxury industry
• Excellent interpersonal skills and the ability to build working relationships
• Organizational and time management skills