Sales Associate (Russian Speaker)

Rivoli Group; Dubai; On-site; AED 89,280 - 111,600; Full time

Job summary

A retail company in Dubai is seeking a customer-oriented sales professional with mandatory Russian language proficiency. Responsibilities include providing superior customer service, understanding customer needs, and achieving sales targets through advanced techniques. The ideal candidate has a background in business administration or sales and at least two years of experience in the high-end retail or hospitality sector.

Qualifications

• Mandatory Russian language proficiency.
• Selling experience of at least 2 years, preferably in high-end retail or hospitality.
• Excellent communication skills in spoken and written English.

Responsibilities

• Display enthusiasm and provide superior customer service.
• Understand customer needs and queries about products and services.
• Achieve sales targets using advanced sales techniques.

Skills

Russian language proficiency

Excellent communication in English

Strong selling skills

Education

Graduate or Diploma in business administration, sales or related courses

Job description

• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on up selling/cross selling
• Maintaining customer relationships in order to build long term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

profile

• Russian language proficiency is mandatory
• Graduate or a Diploma in business administration, sales or related courses
• Selling experience of at least 2 years preferably in high end segment in retail or hospitality
• Excellent communication (including spoken and written English)
• Strong selling skills & customer oriented

Understanding customer needs and queries about products, prices and services.